Sent from my iPhone 8
> On Jun 10, 2021, at 8:30 AM, Amy Johnson <asg1...@gmail.com> wrote:
>
> I know that. I had it and it was working fine and now it is not
> working at all. Just was wondering if anyone else is having this
> issue.
> Thanks,
> Amy
>
>> On 6/10/21, Donna Casteen <mermaid71...@gmail.com> wrote:
>> Hi,
>>
>> Screen recognition is only available on iPhone 10 & newer. It is in
>> settings, accessibility, voiceover, voice recognition.
>>
>> Donna
>>
>>
>>>
>>> Can someone explain how to activate screen recognition? I don't see it
>>> anywhere.
>>>
>>>
>>> -----Original Message-----
>>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of
>>> Donna Casteen
>>> Sent: Thursday, June 10, 2021 9:06 AM
>>> To: viphone@googlegroups.com
>>> Subject: Re: screen recognition on Iphone
>>>
>>> Amy, Which app is screen recognition not working for you? Can you describe
>>> the problem that you are having with screen recognition? I'm not having
>>> any problems with screen recognition not working.
>>>
>>> Donna
>>>
>>> Hi all was wondering if anyone is having trouble getting screen
>>>> recognition to work? It was working ok but all of a sudden yesterday
>>>> I would turn it on and it would not work and still isn't working
>>>> today.
>>>> Thanks,
>>>> Amy Johnson
>>>>
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>
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> Amy, I had the exact same problem yesterday. My settings app was totally
> inaccessible, just all of a sudden. I called Apple accessibility, and they
> had no idea of what to tell me. They made an appointment for me to go to the
> Apple store today. I don’t know what made me call back last night. When I
> did, I got a different representative. She asked me if I had access to any
> sighted person. I told her I did, my husband. Anyway she walked us through
> it. He had to turn screen recognition off, and also something about checking
> or on checking screen recognition and apps. As soon as he did that, it
> started working.
The first customer representative was talking about doing a restore. I’m so
glad that didn’t happen. I am not a big fan of screen recognition. I think it
messes up more things than it helps.
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