Hi, Paula.  this is good to know.  The difference with the replacements screen that appears after check out is that it lists products that are definitely running low, If you close and re-open the app after placing an order, can you see which specific products needed replacing or do you have to go through everything in that order and suggest replacements, refunds, etc.?



Lisa Belville
missktlab1...@frontier.com

On 9/30/2021 7:54 AM, Paula Mack wrote:

This issue still exists in IOS15, but the workaround for putting in your replacements is to wait until after you check out. Just ignore all the replacement stuff and everything. Close Instacart. Then when you open it again, go to orders, choose that order and then go to where you can view or edit items. On that screen, you’ll be able to pick replacements as you did before the changes.

Regards,

Paula Mack

Sent from Mail <https://go.microsoft.com/fwlink/?LinkId=550986> for Windows

*From: *Lisa Belville <mailto:missktlab1...@frontier.com>
*Sent: *Thursday, September 30, 2021 8:44 AM
*To: *V I Phone <mailto:viphone@googlegroups.com>
*Subject: *Re: Instacart Still not fixed with latest update

Hi, Linda.

I'm still on iOS 14.8, and Yes, I am experiencing this issue since an

update in mid August.  What I do now is immediately go to the

instructions button after adding an item to the cart, then choosing a

replacement or to have the item refunded. This is accessible when

shopping, but the screen for doing this after checkout has changed for

some reason.  I'm hesitant to update to 15, but as you say, if it

corrects the issue I will do the update.

Lisa Belville

missktlab1...@frontier.com

On 9/30/2021 7:19 AM, Lynda Ingraham wrote:

>

> Sent from my iPhone

>

>> On Sep 30, 2021, at 1:00 AM, Arnold Schmidt <als5...@gmail.com> wrote:

>>

>> Lisa, what version of IOS are you running? In an earlier post in this thread, Robert says he is running IOS 15, and that it worked okay for him. If it works okay in 15, it might be the excuse I need to upgrade, probably over the weekend.

>>

>> Arnold Schmidt

>>

>>

>> Sent from  Arnold's  iPhone S E 2

>>

>> On Sep 29, 2021, at 9:06 PM, Lisa Belville <missktlab1...@frontier.com> wrote:

>>

>> Yes, and what's sad is it can't be done from their web site, either.  Not that I think using a web site for something that used to be accessable in the app is full accessibility, especially when it didn't used to be this way.

>>

>>

>>

>>

>>

>> Lisa Belville

>> missktlab1...@frontier.com

>>

>>> On 9/29/2021 7:48 PM, catwacky via VIPhone wrote:

>>> You know, I used it yesterday, and it did a fair amount of jumping around, so it was a bit difficult to choose items, but I did it. But rating the shopper was impossible.

>>>

>>> Karen

>>>

>>>

>>>

>>> -----Original Message-----

>>> From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Robert stigile

>>> Sent: Wednesday, September 29, 2021 4:48 PM

>>> To: viphone@googlegroups.com

>>> Subject: Re: Instacart Still not fixed with latest update

>>>

>>> Hi,

>>> I have the latest version of Instacart and I am running iOS 15 and I just had an Insta cart order the other day and I was able to pick replacement items I was able to rate the driver and so far not sure why you’re having issues.

>>>

>>> Robert Stigile, Second Vice-President

>>> National Federation of the Blind of California President San Fernando Valley Chapter

>>> 818-381-9568

>>>

>>>

>>>>> On Sep 29, 2021, at 4:45 PM, Lisa Belville <missktlab1...@frontier.com> wrote:

>>>> Hi, all.

>>>>

>>>>

>>>> I updated my Instar app to 7.95 with the hopes that the voice over issues-- not being able to rate a delivery or pick replacement items would have been dealt with.

>>>>

>>>>

>>>> This has not been done.  I know people have been complaining and contacting instacart regarding these issues, but they are obviously not listening.

>>>>

>>>>

>>>> I just left a negative review and gave them a two star rating. If you use instacart and have had these issues you might want to leave some negative feedback as well.

>>>>

>>>>

>>>> Don't worry, I did remember to complement them on their past efforts at accessibility and how helpful the app is, yada yada, so I didn't dump all over them, but I wasn't subtle, either.

>>>>

>>>>

>>>> Let's hope it works.

>>>>

>>>>

>>>>

>>>>   Lisa Belville

>>>>

>>>> missktlab1...@frontier.com

>>>>

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>> To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/8165E47B-D984-4D99-870F-A05FE9510420%40gmail.com. I apologize for going back in this thread. What problems are people having with Instacart? The problem I am having is everything seems to be in reverse order. For example let’s say I ordered mackintosh apples. Instead of it showing his mackintosh apples one bag 3 pounds, it is exactly the opposite. Plus, it’s not showing what item may be running low. You sort of have to guess based on the replacement choices shown. If someone could verify that this is what they’re seeing and it iOS 15 make a wreck this problem, I would appreciate it very much.

> Thank you very much.

>

> Lynda

>

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