Often only the problems with Apple Accessibility are aired on the list. This time I want to give a shout out and cudos to them.
I bought a 7 watch. Three times yesterday I called them, and received just stellar help. The first call I thought I understood how to wipe my watch 4 using what I was told. What I was looking for was just not there. Second call the gentleman worked and worked with his phone with VO and finally found what I needed to do. As an aside it was so simple I have no idea why I didn't think of it. Now I have my old watch wiped but no matter what I did with the new watch I couldn't make it talk. Thus I could not set up manually and I sure had no luck getting the watch in the pairing window. Back I went to Accessibility. This time the gentleman I spoke with guided me easily through the setup, and we had a nice chat at the same time. So, if there is need for assistance don't hesitate to contact them. The last gentleman told me Accessibility is a very high department at Apple in a conversation we were having about how he ended up in Accessibility. So, obviously Apple takes it seriously. A problem I brought up to them with Books was fixed because I brought it up to them. They really do listen to us and try to help. Reggie Alvarado -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/6C05E536-DC24-4049-AC81-31FCFF7D77FD%40gmail.com.
