Try plugging in or hooking up the earbuds and then powering off your iPhone and 
then powering it back on did you try raising the volume on the lock screen and 
also while the phone was unlocked sometimes you have to re-create exact 
situation in which the volume was turned down in order to raise it

> On Dec 3, 2021, at 2:50 PM, Carla <carlarae5...@gmail.com> wrote:
> 
> 
> I have no speech on my iPhone unless I have the earbuds in.  I turned up the 
> volume and still nothing.  I missed a doctor's call because I couldn't answer 
> the phone.  The phone rang outloud but no sound when I tried to answer or do 
> anything.  Any help would be appreciated as soon as possible.  Thanks!
>  
> I have the SE-20 and am running the latest update.
>  
> Carla
>  
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