It does this occasionally for both my work Exchange account and my personal Outlook.com account, but I can usually authenticate them without any issues. I do however use 2-factor authentication for both and typically do the authentication via the Microsoft Authenticator app.
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of R Van Lant Sent: December 15, 2021 6:38 PM To: viphone@googlegroups.com Subject: strange issue with outlook mail on iPhone I just had an odd experience and wonder if any of you have faced this. My resolution is a work-around, not a true fix. I have a primary Outlook email account that I sync to the native mail, calendar and contacts apps on my iPhone SE 2020 running IOS 15.1. I also check this account via outlook on my laptop. I have not changed the password for quite some time. Suddenly tonight I got an error message when I opened my iPhone mail app saying that I needed to re-enter my password for this account and a secondary account that I recently added to my phone. I followed the prompts to go to settings to enter the passwords. The heading said that my account was not authenticated. With both accounts, I attempted to enter my correct password, but it would come back with the same screen saying that my account was not authenticated. I went to outlook.live.com on my laptop to validate that I was using the correct password and was, indeed, successful at logging into my account. I tired one more time on my phone, but still was not able to authenticate. Since the secondary email account is not really needed on my phone, I figured I’d just delete that account and not worry about that. Oddly, once I did that my primary email account suddenly no longer needed to be authenticated and synced again. All this happened within the last 90 minutes, based on the time stamp for the previous email update. I’m glad to have my primary email and such working, but bothered that I was not having success in authenticating. Have any of you been prompted for passwords, even if you didn’t’ change it? Anything I could have been doing wrong? -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com<mailto:viphone+unsubscr...@googlegroups.com>. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/MW4PR14MB4716792D244B697685F393EDAF779%40MW4PR14MB4716.namprd14.prod.outlook.com<https://groups.google.com/d/msgid/viphone/MW4PR14MB4716792D244B697685F393EDAF779%40MW4PR14MB4716.namprd14.prod.outlook.com?utm_medium=email&utm_source=footer>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/SJ0PR06MB786217CC43325947A89565D5C7779%40SJ0PR06MB7862.namprd06.prod.outlook.com.
