I suppose this may be a worthwhile tactic to use with a problem I’m having with the WalMart iOS app. I use the app to place items in the virtual cart, but when I try to place the order the “Place Order” button cannot be found (using VoiceOver). I’ve reported this a number of times in the WalMart “Feedback” framework, but to no avail. I called into customer service and was told by the ?customer service? person that we (meaning blind folks) are not a large enough customer base to warrant the cost of correcting the problem. I find this to be terribly disingenuous since the problem did not manifest until July or August earlier this year. The company could afford to break it, but can’t (more like won’t) afford to fix it.
The particularly maddening aspect of this problem is that if I use Safari to go to the WalMart web page and the checkout screens, I’m quite able to locate the “Place Order” button! I do apologize for being so wordy in this message, but I feel that if other blind customers using the iOS app report this problem perhaps they might find that we (blind folks) are deserving of better customer service! * * * * * * * * * * * * - Bill from Ino, Wisconsin - "Judge each day not by the harvest you reap but by the seeds you plant." - Robert Louis Stevenson > On Dec 18, 2021, at 12:51 AM, Sieghard Weitzel <siegh...@live.ca> wrote: > > You could try and turn on screen recognition and see if you can find the > Submit button with it enabled. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/252BB3D0-6B2D-4D9F-9BA0-D09743BD6CE6%40gmail.com.
