So is the phone already set up, e.g. did they go through the setup in the 
store, put in your Apple Id and all that? If so and if the phone has a cellular 
connection then asking SIRI to turn on Voiceover may indeed work; she may have 
enabled the side button to bring up the accessibility menu instead of Voiceover 
directly. Remember it for when you get another new phone in however many years 
and make sure you always try this in the store to make sure it works.

From: 'Candie Stiles' via VIPhone <viphone@googlegroups.com>
Sent: December 29, 2021 8:37 AM
To: viphone@googlegroups.com
Subject: Re: Issue With Brand New iPhone12?

You can press and hold the side button and say start voice over. Hopefully this 
will work.
Sent from my iPhone


On Dec 28, 2021, at 9:13 PM, Fazil M. <mfa...@outlook.com> wrote:

Voiceover is not available and we are trying hard to get voiceover in order to 
follow your step-by-step-instructions.
Thanks!


From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Diane 
Giannetti
Sent: Tuesday, December 28, 2021 4:58 PM
To: viphone@googlegroups.com
Subject: Re: Issue With Brand New iPhone12?

What you can do, go into settings, go into accessibility, then go way over to 
the right keep going until you get to shortcut for it says shortcut before that 
but it says and you double tap on that and you get all the suggestions you want 
for short cut VoiceOver is one of them so double tap on that and that will be 
selected so then you will be able to use your side button to triple click the 
button three times to turn on and off voiceover.
Sent from Diane's awesome iPhone!



On Dec 28, 2021, at 6:27 PM, Fazil M. 
<mfa...@outlook.com<mailto:mfa...@outlook.com>> wrote:

Hi, Group.
Today, I got brand new iPhone12.
The girl in the store who processed my order, asked me whether she should turn 
on accessibility? I said ‘yes’, I thought she meant Voiceover.
When I came home, I noticed that Voiceover was not turned on. I pressed 
Side-button three-times quickly like Home-Button but Voiceover didn’t come up.
I tried the side button several times but no avail.
The phone is on because it is receiving calls and I am answering those calls on 
old iPhone. Is there anything else I should try before finding a sighted help?
Thanks!
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