Good morning,
I am a Prime Video subscriber. I received an email today announcing a new series for this fall, The Rings of Power, The Lord of the Rings. The show will not be on the air until September 2, 2022, but there is a trailer. When I went to the web site to check out the trailer, I began exploring the details about the show. They list all the various subtitle languages, but only one audio language, English. Nothing about Audio Description. Other shows show English [Audio Description] if it is available. I called Amazon Accessibility and was transferred to Prime Video support. The guy I spoke with was told by whomever he checked with that when it says "audio language English" that means also with audio description. That is clearly a load of bull. The guy I was talking to checked a couple of shows I suggested and they have the words Audio Description in brackets following the word English if they have the audio description track. So, while it is 9 months before the release of the show, I asked that he provide feedback to the team that audio description needs to be included. And, if it is going to be included, they should add that to the web site. Amazon Prime Video support has its own phone number. If you ever need or want to call them, it is 888-280-3321 Later, Richard "One can't be angry when one looks at a penguin." ~ John Ruskin My web site; https://www.turner42.com/ -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/00d601d80e35%2407239e60%24156adb20%24%40comcast.net.
