Hi, 

Go to:

Settings / Mail / Notifications / Customize Notifications

Then double tap your mail account name and make sure that Alerts is turned on. 

Having Alerts turned off here is the usual problem re getting incoming mail 
sounds. 

I hope this solves it for you. 

Dave Clement
Winnipeg MB

On Mar 20, 2022, at 10:22 AM, Jen . <jencol...@hotmail.com> wrote:

Hi I I am not receiving a noise when I receive new email and wondering how and 
where I check to make sure everything is OK I do not have sound muted.
Thanks.
Jen

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