Very good summary. Most of my calls to AIRA are well under 5 minutes also, although we do have the subscription for 30 minutes. Yesterday, we called them to describe the layout of buttons and connectors on a new receiver we had just gotten. They pulled up the model of the receiver on the web, and gave us a great description, which we recorded for future use.
Many times, they do take a picture of what you are showing them so they can see it more clearly. My husband and I are both blind, or close to, and have found ways to deal with things that would normally need sight for many years without these services being available, but it is really nice to have these as an option now also. -----Original Message----- From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Chris Chaffin Sent: Monday, May 9, 2022 12:43 PM To: viphone@googlegroups.com Subject: Re: Aira and Be my eyes I would say as far as Aira and Be my eyes, it all depends on what you are doing. Keep in mind that Aira agents are sitting at a computer and have access to many tools like maps of your surroundings, airports that you might be at, and many other toolsbe like being able to use your camera to take a picture of something that has extremely small writing and for some reason is hard to scan with Seeing eye. Also, like Richard said, Aira agents are bonded and are under a privacy NDA. So they can help you read numbers of a credit card, information from a bill, or any other personal information. Aira agents can also help you with task or problems you are trying to do on your computer by the use of team viewer. And lets not forget that Aira has many free ways of using their service. Non paying members can use one 5 minute call a day for free, plus you can use Aira for free if you are at any of their sponsored locations; like Walgreens for example' or if you are having a problem with Jaws. And just in case anyone is wondering, the majority of my calls with Aira are less than 5 minutes. They are very quick and efficient in how they help you. Now, Be My Eyes is a great service, especially for those small quick task, like identifying objects, maybe finding something you dropped on the floor, locating a door, Reading a computer screen, etc. But I would not ask Be My Eyes to help me with anything personal, like my mail, bills, etc. I do personally use both services, and I think they both provide a great service. Just like in any situation, what tool I use depends on what I am currently trying to accomplish. Hope this helps. Chris > On May 9, 2022, at 10:26 AM, Kathy Blackburn <kblac...@austin.rr.com> wrote: > > Actually, Aira agents are paid. Being trained and bonded sets them apart for > me. > > Kathy Blackburn > kblac...@austin.rr.comOn May 9, 2022 8:44 AM, Joshua Hendrickson > <louv...@gmail.com> wrote: >> >> I use be my eyes all the time. It is a great app. If I need to find >> out what a can of soup is or something like that, it is great. I've >> never used IRA before. I like be my eyes because it is totally free. >> I don't see what is so special about so called trained volunteers >> anyway. The folks at be my eyes have always been very helpful and >> more then able to help me. I don't think I've had a bad experience >> with any volunteer I've had. >> >>> On 5/9/22, Richard Turner <richardr_tur...@comcast.net> wrote: >>> AIRA agents are trained and as I understand it, bonded; so it is said to be >>> safe having them assist with confidential information. >>> Be My Eyes are untrained, well-meaning, volunteers. >>> I would never use Be My Eyes for help with a bank statement for example. >>> >>> >>> >>> >>> >>> Richard >>> “What we think or what we know or what we believe is in the end of little >>> consequence. The only thing of consequence is what we do” ~ John Ruskin >>> My web site: >>> https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.turner42.com%2F&data=05%7C01%7Cpamela.a.ekstrand.-nd%40disney.com%7C499bfaa99ec04c5e430808da31db031c%7C56b731a8a2ac4c32bf6b616810e913c6%7C1%7C0%7C637877113961194308%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=4qiJP4LgDFpLj4pFnvX6fs22nomUiT6M8EPL3vFiJHI%3D&reserved=0 >>> >>> >>> >>>> On May 9, 2022, at 5:23 AM, Marcos Rodrigues <mrodrigue...@hotmail.com> >>>> wrote: >>>> >>>> Good morning. >>>> >>>> What are the advantages of Aira over be my eyes? >>>> >>>> I started paying more attention to be my eyes and realised it has the same >>>> functionalities of Aira with no cost. >>>> >>>> Regards. >>>> >>>> Sent from my iPhone >>>> >>>> -- >>>> The following information is important for all members of the V iPhone >>>> list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your V iPhone list moderator is Mark Taylor. 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Your list owner is Cara Quinn - you can reach Cara at >>> caraqu...@caraquinn.com >>> >>> The archives for this list can be searched at: >>> https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fviphone%40googlegroups.com%2F&data=05%7C01%7Cpamela.a.ekstrand.-nd%40disney.com%7C499bfaa99ec04c5e430808da31db031c%7C56b731a8a2ac4c32bf6b616810e913c6%7C1%7C0%7C637877113961194308%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=QQ2rbvxAPRAeW0TCd4rkFS9VXo7Oq%2Bkhso0A%2FNBzAF4%3D&reserved=0 >>> >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to viphone+unsubscr...@googlegroups.com. >>> To view this discussion on the web visit >>> https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgroups.google.com%2Fd%2Fmsgid%2Fviphone%2FF4696A4D-D95A-4148-A5E6-869694D839D0%2540comcast.net&data=05%7C01%7Cpamela.a.ekstrand.-nd%40disney.com%7C499bfaa99ec04c5e430808da31db031c%7C56b731a8a2ac4c32bf6b616810e913c6%7C1%7C0%7C637877113961194308%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=rWytb0GyHB7vuYNDt1v%2BDyuFIXHaGypBc0Ai%2Bl1Udr0%3D&reserved=0. >>> >>> >> >> >> -- >> Joshua Hendrickson >> >> Joshua Hendrickson >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. 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