Hello Terri. I have the same issue with our new Samsung Washer and Dryer. Like 
a number of the new apps and machines, the manufacturer claims accessibility 
and when we begin to use them we find they are partially accessible.
I reached out to Samsung's accessibility specialist in the Toronto area and 
continue to get promises  for further development of the app.  They referred it 
back to me to send them a video of what is happening.   I am at a loss as to 
how to do that.  If they just tried using it with voice over on any iPhone, 
they would see what is wrong with the app.

Cheers

Reg



-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Terri 
Stimmel
Sent: July 10, 2022 7:12 AM
To: viphone@googlegroups.com
Subject: Making an App more accessible

Hello everyone,


What are some of the best ways to reach out to an App developer, about making 
their App more accessible?


I haven't ever attempted to do this sort of thing. I don't have a lot of 
confidence in doing such a thing. But there is an App I would like to be 
able to use. It is somewhat accessible.


However, there are areas that could really use some improvements. I 
would like to reach out to the developer and share my concerns. Also, 
what I think needs to be worked on.


But it is very important to me to state what I am needing/wanting, 
without being ugly. Or with just saying something like, this isn't 
working for me. Sometimes though, I can find it difficult to express why 
it might not work, or what changes might need to be made.


Could anyone who has much more experience with doing such things, please 
give me some pointers?


I would really appreciate this.


Thank you,


Terri

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