Have you checked Mute, or even tried to get it to talk and turn up Volume?

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
M. Taylor
Sent: Wednesday, September 14, 2022 12:37 PM
To: [email protected]
Cc: [email protected]
Subject: RE: now the phone won't talk

Hello Deidre,

I am so sorry that you are experiencing this; what a nightmare.

Please let us know what the solution to the problem is, okay?

Fingers Crossed,

Mark


From: [email protected] <[email protected]> On Behalf Of 
[email protected]
Sent: Wednesday, September 14, 2022 6:45 AM
To: [email protected]
Subject: now the phone won't talk

Hey all
When I booted up my phone after updating last night, all was more or less well. 
Voice over worked, though it was a bit glitchey at first, so I had to turn it 
on and off at least once. I was asked for my passcode, and and I was in.
               I did not see a place to tell the phone not to require a 
passcode, and I did not tell it to use a thumb print or facial recognition. Is 
not requiring a passcode an option any longer? I'm wondering if that is what 
has led to the problem I am now having.
I turned my phone off in the middle of the night so that I would resist 
engaging with it during the night. This morning when I powered on, voice over 
would not turn on. It still will not turn on and I don't have a Siri noise 
either. The phone clicks and it will ring, but I no longer can activate 
anything knowingly. This is really a drag because it means I have to get 
downtown to a computer shop to ask them to figure it out. I hope  I can turn 
the screen curtain off at least, or they can, cause I set the brightness to 0 
rather than on auto which leaves it as 42 of it's own accord, even though there 
is not a soul around that needed to look at the screen and 42% seemed high.
               My guess is that the click sounds are digits I am tapping though 
there is no way to know what is on the screen right now, nor which of those 
clicks is a particular number.
                              I thought updating would be a breeze but I've got 
at least one  more hurdle to jump over. I can't even seem to turn the phone off 
and in I Tunes on the laptop, iphone doesn't show, just my music library. Some 
of my apps would no longer work without any explanation at all, so I figured it 
was time. My old 6S still works just fine so at least that is talking to me and 
letting me know what alerts are set on both phones.  

               Deidre
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