Same issue here, but I'm also seeing it with seeing AI and envision. So it might be an IOS issue.

On 9/26/2022 5:02 PM, Paula Mack wrote:
Same thing happened to me although my first scan, it took the picture, but 
there was no recognition. After that, I got the same error that you are getting.
I wrote to support, and they just told me to delete the app and reinstall it, 
and I guess I will do that. However, I did that yesterday, and it had no effect.

Regards,
Paula Mack

On Sep 26, 2022, at 5:47 PM, Robin Frost <[email protected]> wrote:

Hi,

I hope this finds all happy and well.

I am having an issue with voiceDream Scanner as I said.  I launch it, I get one 
successful scan and then after discarding the result all subsequent scans will give an 
error that says "can not record ok button." I also note that the typical 
something is in view tone doesn't sound either. I tried deleting and redownloading the 
app to no avail.

I'm running it on an iPhone 14 Pro Max running iOS 16.0.2 I believe we're at 
now.


Can anyone else replicate this problem and is there a known fix for it?

Thanks for any light you could shed on this for me.

Take good care,

Robin


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