I defer to others with more experience with this than me, but I'd go to Settings -> Sounds and Haptic and play with the ringer and alert volumes. I'm not sure if this setting will impact the alarm you're talking about or not. If you haven't turned off the volume buttons to change the ringer and alerts volume then you should be able to change the volume of the alarm by hitting the volume buttons when the alarm is sounding. I hope I'm not off base, but if I am, others will correct me.
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