I've experienced this issue quite often and resolve it in the same way you do. 
This works for me every time.



-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Tom Rash
Sent: Saturday, November 26, 2022 9:00 AM
To: Viphone <viphone@googlegroups.com>
Subject: Re: A Question about corrupted TVOS VoiceOver Output when Heard 
through a Sound Bar that is Connected to Television via Optical Cable

When the happens to me, I usually hit the home key twice and close all of the 
apps. 


> On Nov 25, 2022, at 5:29 PM, M. Taylor <mk...@ucla.edu> wrote:
> 
> Hello Simon,
> 
> To answer your question:
> 
> When I listen to VoiceOver via my sound bar, connected by optical cable, the 
> first parts of words are cut off or, not heard.  This is not constant but it 
> happens enough so that, if one was not familiar with the text that is being 
> spoken, one may not understand the words.
> 
> Now because I can enjoy audio output from both the television's built-in 
> speakers and the sound bar, simultaneously, I simply lower the volume on the 
> sound bar when navigating the Apple TV via VoiceOver.  Again, this does not 
> happen consistently but it does happen on a regular basis.
> 
> Mark
> 
> -----Original Message-----
> From: vipho...@googlegroups.com <vipho...@googlegroups.com> On Behalf Of 
> Simon A Fogarty
> Sent: Friday, November 25, 2022 12:47 AM
> To: vipho...@googlegroups.com
> Subject: RE: A Question about corrupted TVOS VoiceOver Output when Heard 
> through a Sound Bar that is Connected to Television via Optical Cable
> 
> Hi Mark,
> 
> When this problem happens,
> What actually happens?
> 
> I'm asking now as you've made me wonder about something that is happening on 
> my tv and sound bar when streaming to another speaker.
> 
> -----Original Message-----
> From: vipho...@googlegroups.com <vipho...@googlegroups.com> On Behalf Of M. 
> Taylor
> Sent: Friday, 25 November 2022 7:00 pm
> To: vipho...@googlegroups.com
> Cc: viphone@googlegroups.com
> Subject: RE: A Question about corrupted TVOS VoiceOver Output when Heard 
> through a Sound Bar that is Connected to Television via Optical Cable
> 
> Hello Simon and thank you for following up on this.
> 
> Well, I changed my Apple TV's TTS to my beloved Samantha and, while doing so 
> greatly reduced the degree of the drop-outs, the issue remains.
> 
> However, I discovered a couple of things that lead me to believe that the 
> problem is not VoiceOver.
> 
> First, I realized that this problem does not occur when the television's 
> native screen reader speaks.  For the record I have a Sony X85K model which 
> is running the latest version of Android 10.  This television is considered a 
> Google TV, as opposed to an Android TV.  I have set the television's OS to 
> use Google's original TTS engine, my favorite one, of course.  
> 
> Second, I discovered, today, that my DVD player's native screen reader, which 
> I believe is developed by Samsung, has the same drop-out issue as the TTS on 
> my Apple TV.
> 
> Again, the drop-out problem only occurs when using anything other than the 
> TV's native TTS when connected to my sound bar via the optical cable.
> 
> I would conclude that the problem may be with my sound bar, which I purchased 
>  for a mere $39, but the fact that the native television's TTS works just 
> fine, would not seem to support such a conclusion.
> 
> Regardless, while the issue may be a bit annoying, it is certainly not a 
> show-stopper by any means.
> 
> Again, thank you for the follow-up.
> 
> Oh, before I forget, this problem occurs even when I disable the television's 
> native TTs.
> 
> Mark
> 
> -----Original Message-----
> From: vipho...@googlegroups.com <vipho...@googlegroups.com> On Behalf Of 
> Simon A Fogarty
> Sent: Wednesday, November 23, 2022 4:36 PM
> To: vipho...@googlegroups.com
> Subject: RE: A Question about corrupted TVOS VoiceOver Output when Heard 
> through a Sound Bar that is Connected to Television via Optical Cable
> 
> Hi Mark,
> 
> I've got my apple tv 4k gen one connected to my tv with an HDMI 1.4 cable,  
> Then my tv to my sonos play bar with an optical cable,
> 
> This is one of the older original sonos play bars from probably 10 years 
> back,  I have my ATV updated to the latest prod tv OS version, And I'm using 
> I think it's karen the Australian voice now for the tts,
> 
> And I'm not noticing this like you are,
> 
> Have you tried changing your aTV voice to something other than alex?
> 
> -----Original Message-----
> From: vipho...@googlegroups.com <vipho...@googlegroups.com> On Behalf Of M. 
> Taylor
> Sent: Thursday, 24 November 2022 4:42 am
> To: viphone@googlegroups.com
> Cc: vipho...@googlegroups.com
> Subject: A Question about corrupted TVOS VoiceOver Output when Heard through 
> a Sound Bar that is Connected to Television via Optical Cable
> 
> Hello Everyone,
> 
> I know this was discussed in the distant pass but I do not remember if a 
> resolution was determined.
> 
> Okay, here is the scenario:
> 
> 1.
> This problem only occurs with the TVOS TTS speech engine.  All other audio 
> from Apple TV is heard as expected.
> 
> 2.
> This problem only occurs when the television is connected, via an optical 
> cable, to a sound bar.
> 
> 3.
> This problem only occurs when VoiceOver is heard through the sound bar.  
> 
> 4.
> I am using the Alex TTS engine on my Apple TV HD running the latest version 
> of TVOS.
> 
> The problem is that the first parts of words, spoken by the TTS, are getting 
> dropped.
> 
> So, for example, the word "channel" comes out "anel."  The word "Thursday"
> comes out "stday," and so forth.
> 
> Any ideas on what is causing this or how it can be resolved?
> 
> All replies greatly appreciated.
> 
> Mark
> 
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