Try asking Siri to make a speakerphone call which may help that issue. Has 
anybody shown you how to create a contact that incorporates commas which will 
let you automatically go through some of those menus.

Sent from my iPhone

> On Dec 5, 2022, at 7:26 AM, Fanus Buys <buys.fa...@gmail.com> wrote:
> 
> Hello list
> When I make a call to a service where digits for options should appear
> on the screen, for example when I call the telephone banking service
> there are choices for 1 payments, 2 statements etc., the digits do not
> appear on the screen. When I move my finger around I hear the usual
> VoiceOver clicks and even if I take the phone away from my ear it
> makes no difference. Is there a setting for this or is it an iPhone 11
> bug?
> Regards
> Fanus
> 
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