Do you maybe have screen recognition turned on? From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Jim Jones Sent: Saturday, December 10, 2022 9:43 AM To: viphone@googlegroups.com Subject: Re: An issue switching to a new iPhone
I’ve already gone through the update screen, everything transferred over correctly, when I’m on my home screen, I could go to calendar, and instead of staying Saturday, December 10, it just says, calendar. Even after I made sure screen recognition was off. When I’m trying to back out of something, such as settings, it might say the word settings at the top left, but it won’t say back button. I’ve never had this problem before. Jim Jones Sent from my iPhone cassie1...@gmail.com On Dec 10, 2022, at 9:39 AM, Richard Turner <richardr_tur...@comcast.net> wrote: If Xfinity cannot fix it, you may need to try Apple Accessibility, but it sounds like you are maybe in that update screen where you have to pick your language, I always just double tap where it says jibberish and usually I get English and go from there. If not, at least Apple Accessibility may be able to ping you to set up a screen share, so they could talk you through where to touch, etc. I am guessing you already have their number as you sound like an experienced user, but here it is just in case: 877-204-3930 HTH, Richard, USA. “Reality is the leading cause of stress for those who are in touch with it.” -- Jane Wagner from The Search for Intelligent Life in the Universe My web site: https://www.turner42.com From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Jim Jones Sent: Saturday, December 10, 2022 9:31 AM To: viphone@googlegroups.com Subject: Re: An issue switching to a new iPhone Thank you for the suggestions. I made sure screen recognition was turned off, I’m waiting for a callback from XFinity to see if they have to do anything on their end. It’s still talking gibberish. It sounds like it says something about update, and a bunch of other stuff. The software is up-to-date. Jim Jones Sent from my iPhone cassie1...@gmail.com<mailto:cassie1...@gmail.com> On Dec 10, 2022, at 9:16 AM, Richard Turner <richardr_tur...@comcast.net<mailto:richardr_tur...@comcast.net>> wrote: Check in Settings, Accessibility, VoiceOver, VoiceOver Recognition and make sure Screen recognition is turned off. Also, did you check with your carrier if they needed to do anything on their end to connect your account with the new phone? Some carriers do have to do something on their end. HTH, Richard, USA. “Reality is the leading cause of stress for those who are in touch with it.” -- Jane Wagner from The Search for Intelligent Life in the Universe My web site: https://www.turner42.com From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> <viphone@googlegroups.com<mailto:viphone@googlegroups.com>> On Behalf Of Jim Jones Sent: Saturday, December 10, 2022 8:56 AM To: viphone@googlegroups.com<mailto:viphone@googlegroups.com> Subject: An issue switching to a new iPhone Hi all, I hardly ever post here, but I’ve got an interesting problem. I’m upgrading from an iPhone SE 2020 to an SE 2022. It seems like the transferring went well, but I can’t find the Alex voice for Voice Over, and the new iPhone speaks jibberish sometimes. Also, if I’m swiping around the home screen, and say I land on Calendar, all it says is the word Calendar, and not the date or the day. Could it be that I just need to leave the phones alone for awhile, or is something wrong? 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