CVS has an individual in charge of Spoken RX. Her contact information is below
Lindsey401 515 2541 email address: "lindsey.desrosi...@cvshealth.com" <lindsey.desrosi...@cvshealth.com> Please report any and all concerns. There are lots of Spoken RX issues that CVS states they are unaware of. Rhonda > On Jan 24, 2023, at 11:35 PM, Karen Poulakos <ka...@poulakos.com> wrote: > > My Spoken RX device arrived yesterday. We had 7 prescription bottles with > the SpokenRX tags on them. Out of the 7, only 1 would read. The other 6 > just said "name, null". Spoke with the Pharmacist, who told me that she has > very little success in activating the tags. > > Got a text saying another prescription was ready for pickup. My husband and > I went to the pharmacy, taking the reader with us. The Pharmacist informed > us that the tag on this one also did not activate. I found it troubling > that she didn't offer a solution. She just said again that the majority of > the tags she makes don't activate. Could it be a case of faulty equipment? > We may never know. > > I spent over 2 hours this morning trying to contact someone at the corperate > office. I would get transferred and put on hold, only to have the call drop. > Tried 4 times. I know this pharmacy is short staffed. My goal is just to > get someone to check her equipment to make shure it's working properly, and > to make sure she is making the tags correctly. I find it frustrating that > she never indicated that she was reaching out for help. > > The tag that did read was great! I'm impressed with the amount of > information that is available. The reader is very easy to use. I was so > frustrated that I didn't think to try to read it with the phone app, which > didn't work on the others before I received the reader. > > Has anyone else had problems with tags that will not read? > > Karen P > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/007601d93076%247d409940%2477c1cbc0%24%40poulakos.com. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/C12FE904-4329-4347-8B98-3E88DBC1DD38%40gmail.com.
