Hi Group,
I am a newcomer to this list.
I am a reasonably competent user of the Apple iPhone series since
2019--starting with the iPhone 8 and now using the iPhone SE 2022. I
have been using the Zoom app for the iPhone almost since the beginning
of my experience in 2019. The app was very accessible and interfaced
well with all aspects of the VoiceOver screen reader app until March of
2023. With that Zoom upgrade sometime in March of this year, the ability
of VoiceOver to identify the current speaker as the conversation
progresses has been lost on my iPhone. In the past if multiple people
were speaking and if you had the focus centered on the area where the
video appears, you would d hear VoiceOver reacting as follows:
Displaying Joe Smith's video (after he stops speaking)
displaying Mary Jones' video (after she stops speaking)
displaying Bob Green's video (and so on.)
Now, all I hear is my own screen name. At times when the speaker
changes, I hear some odd speech which sighted people who are observing
do not see. I am not sure quite what is being said but it involves
numbers and references to e-mail and other disjointed things.
This issue is extremely inconvenient--particularly in a large group of
strangers in a Zoom communication. I now cannot be sure who exactly is
talking and therefore cannot address questions to particular people.
Someone suggested changing an item under meeting settings that says:
'self video mirror' and by default it is checked as active. I unchecked
this, but this did not solve the issue.
Has any visually impaired person on this list noticed this issue and if
so is there a solution? I have already written to the Apple
accessibility people and they said they weren't aware of what was going
on and that I should contact Zoom itself. I did this and with both the
Zoom general UI e-mail address s well as the app developer in the app
store and have received no response.
Thanks in advance for any help.
--
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