I see it more like Apple finds it’s spending too much time on social media etc; wants to use it’s resources differently. Personally, I like having the presence of companies I buy from on my social media so think this is a shame but we’ll see what happens.
All the best Angie > On 1 Sep 2023, at 00:35, Wayne Scott <waynedscot...@gmail.com> wrote: > > To me, it sounds like Apple wants control. I may reading that totally wrong. > It also sounds like Apple doesn't want people helping people except them when > it comes to their products. Again, I may be reading that totally wrong. > > Wayne Scott > > >> On Aug 31, 2023, at 4:56 PM, VIPhone <viphone@googlegroups.com> wrote: >> >> Hello All, >> >> I know it has been a while since last I posted but please know that I am >> here and that I am thinking of you all, everyday. >> >> Here is a recent article that I came across that I think you will find most >> interesting; I know that I certainly do. (smile). >> >> Moderator Mark >> >> Need help from Apple? Don’t go to social media, Macworld - Thursday, August >> 31, 2023 at 9:11 AM >> >> Apple is undergoing some staffing changes that include the elimination of >> social media support staff. As a result, Apple will soon no longer provide >> customer support through X/Twitter, YouTube, and its Apple Support >> Community, according to MacRumors. >> >> MacRumors cites anonymous sources that state that on October 1, >> @AppleSupport on X/Twitter (which has 1.5 million followers) will provide >> automated replies that explain other ways to get support from Apple. >> >> Also, comment replies to the Apple Support YouTube channel (which has 1.55 >> million subscribers) will cease. >> >> Most concerning is that Apple will no longer have officials who post to the >> Apple Support Community forum, which launched 12 years ago. It is a very >> active web resource for users to discuss issues with Apple products. >> MacRumors’ report does not state if the forum will remain available for >> users to help each other without official input, or if it will be taken down >> completely. >> >> >> The Notes app has some awesome hidden tricks. A favorite of ours: how to >> turn lists into checklists. #AppleSupport pic.twitter.com/6fdzsRT1i4 >> Apple Support (@AppleSupport) March 3, 2016 >> @AppleSupport debuted on March 3, 2016, with a tip about the Notes app. >> According to the report, Apple will no longer tend to the account starting >> in October. >> >> How to get support from Apple >> Apple has a Support website that details how customers can get assistance >> from Apple. It provides access to Apple’s vast database of support documents >> that you can search through. The Support website also provides a means to >> chat with or talk on the phone to an Apple Support representative–for phone >> calls, users have to fill out an online form and provide a phone number, and >> then an Apple rep will call the customer. Apple also offers an Apple >> Support app for the iPhone and iPad. >> >> Customers can also visit the Genius Bar at their local Apple Store. >> Appointments are required and can be made on the Apple Store website by >> finding a store and then clicking the “Make a reservation” link. Not all >> Apple Stores provide Genius Bar services. Learn more about booking a Genius >> Bar appointment. >> MacRumors reports that the employees who worked in social media roles have >> the option to switch to a phone-based support role, but chat-based roles are >> not offered. Those who decline the option will need to find employment >> outside of Apple. >> >> Macworld has asked Apple for confirmation of these changes and will update >> this article if we hear anything. >> >> Original Article at: >> https://www.macworld.com/article/2050282/apple-support-twitter-youtube-community-ending.html >> >> >> -- >> The following information is important for all members of the V iPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your V iPhone list moderator is Mark Taylor. Mark can be reached at: >> mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/viphone@googlegroups.com/ >> <http://www.mail-archive.com/viphone@googlegroups.com/> >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com >> <mailto:viphone+unsubscr...@googlegroups.com>. >> To view this discussion on the web visit >> https://groups.google.com/d/msgid/viphone/1ea3c09d-be14-4405-99c8-604b193c91dbn%40googlegroups.com >> >> <https://groups.google.com/d/msgid/viphone/1ea3c09d-be14-4405-99c8-604b193c91dbn%40googlegroups.com?utm_medium=email&utm_source=footer>. > > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor. Mark can be reached at: > mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at: > http://www.mail-archive.com/viphone@googlegroups.com/ > <http://www.mail-archive.com/viphone@googlegroups.com/> > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <mailto:viphone+unsubscr...@googlegroups.com>. > To view this discussion on the web visit > https://groups.google.com/d/msgid/viphone/893EA965-7447-4872-9599-554D75393DD0%40gmail.com > > <https://groups.google.com/d/msgid/viphone/893EA965-7447-4872-9599-554D75393DD0%40gmail.com?utm_medium=email&utm_source=footer>. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: mk...@ucla.edu. Your list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/viphone@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/viphone/B19CC115-EB54-4299-9959-AE36207D0BF8%40comproom.co.uk.
