Language autodect is turned on.
Scan tone is on.
Always enhance images is on.
Read text automatically is on.
Show plain text after recognizing is on.

I see no mention of the camera under settings.

Hope that helps.

Tom 

On Sep 23, 2023, at 3:24 PM, Larry Smith <larry.smith...@gmail.com> wrote:

I just purchased the iPhone 15 max yesterday. VD scan is working here.


On Sep 23, 2023, at 12:36 PM, Lisa Belville <missktlab1...@frontier.com> wrote:

Hi, Richard.


Sadly, yes.  I wrote to Winston on Thursday morning and he got back to me this morning.  Neither his update nor the 17.0.1 update has corrected the issue.  VO tells me the app is opening, but it doesn't.  However, the app is in the app switcher.


I've tried several hard resets and I've completely removed and re-downloaded the app.


It's like the app isn't completely opening or something.


Winston asked me if I had any odd settings tweaked on my phone and I do not, but I'm not sure what I should be looking for..


I hope that enough of us with this issue can help him find a solution.  I'm also happy to see he's being so responsive.



Lisa Belville
missktlab1...@frontier.com
On 9/23/2023 11:08 AM, Richard Turner wrote:

Greetings,

Has anyone had problems using VDScan after updating to iOS 17 or 17.0.1?

On my 13 pro, it won't open.

Winston Chen cannot duplicate this on two different devices.

So, checking to see if others are having issues.

For me, I try launching the app, I end up back on the main screen, but VDScan shows up in the app switcher.

Checking the settings, it says nothing about camera access.

I have deleted and reinstalled the app several times, and reset network settings.

I'm not ready to reset all settings as that is a royal pain in the ….

 

Richard, USA.

“Reality is the leading cause of stress for those who are in touch with it.”  --  Jane Wagner from The Search for Intelligent Life in the Universe

 

My web site: https://www.turner42.com

 
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