Hi there is an email list of blind tv watchers from the american Council
which you can join and this information would be helpful to all. They
may also have something to give to help the public here. You can join
by sending a message to adp-list+subscr...@acblists.org.
Dave
On 11/10/2023 1:43 AM, M. Taylor wrote:
Hello Everyone,
I am posting this to the list because I want you to know that, if you
encounter the same problem, you are not alone.
1.
I purchased a Disney Plus and Hulu Premium monthly subscription via the
Disney Plus website. I did this because this particular new pricing bundle
is not available on the Hulu website.
2.
Signed into Disney Plus and Hulu websites, along with iOS app and iPad app
without any problems.
3.
Signed into Disney Plus app on Apple TV on both TV OS 16 and TV OS 17
without any problems.
4.
Could not sign into Hulu app on Apple TV. Trust me when I tell you that
this is not a VoiceOver problem.
When attempting to sign into Hulu app via a Disney Plus Hulu bundle
subscription, billed by Disney, with a new account that is not being
upgraded from a basic Hulu subscription, the Hulu app simply freezes.
I spent more time on trying to resolve this issue than I ever care to admit.
5.
When a solution to this problem was not offered up by Hulu / Disney, I got
so disgusted that I cancelled my subscription, today, and deleted my
third-party Disney Plus account.
This is the first time in my Apple life that I have been so disgusted with
an app experience that I cancelled and deleted within 24 hours of purchasing
a subscription.
6.
There are several things I can do to get the Hulu app working on Apple TV
but, to my mind, today, at least, I just can't be bothered as, for a premium
experience, I would have to pay more money for a bundle feature that I will
never use and pay for it, via the Hulu billing system.
No Doubt that Disney will be releasing a new Hulu / Disney app combo that
will resolve this but, as for me, my first experience with Hulu via Apple TV
was so very disappointing that I have lost the desire to even use Hulu.
Now I can subscribe to Hulu via iTunes but, again, not today.
Mark
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