Did this problem start after a elexa update?

Dave


On 1/16/2024 10:16 PM, sarai.bucciare...@gmail.com wrote:
Hi:
Amazon basics thermostat use to work fie for scheduling home, away and sleep 
times. Now you cannot set a scheduled event nor adjust thermostat, not even 
with screen recognition.
Open Alexa.
Choose devices.
Choose your thermostat.
Tap view or edit schedule button.
Then press the touchable action button. Nothing happens.
They've rearranged the app.




-----Original Message-----
From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of David 
Grossoehme
Sent: Tuesday, January 16, 2024 12:23 PM
To: viphone@googlegroups.com; M. Taylor <markthew...@gmail.com>
Subject: Re: Alexa iPhone app broken

Is this a problem from the start of using the Elexa Basic Thermostat, or have 
you been using it for awhile and it just stopped?  Are you using other devices 
in your household with Elexa or is this the only device? If you have been using 
the thermostat for sometime, how did it stop working?

Dave


On 1/14/2024 5:38 PM, M. Taylor wrote:
Hello Sarai,

Can you be more specific on how the app is broken?

This is to say, can you provide the steps to recreate the problem?

Also, does the Amazon basics thermostat have hardware buttons by which to 
control the device? Or is it all touch screen?  Do you no longer have access to 
the device?  This is to say, can you no longer control the device at all?

Thank you,

Mark

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of
sarai.bucciare...@gmail.com
Sent: Saturday, January 13, 2024 7:59 PM
To: viphone@googlegroups.com
Cc: macvisionar...@googlegroups.com
Subject: Alexa iPhone app broken

Hi all:
If you have the Amazon basics thermostat and try and set schedule or temp with 
the Alexa iPhone app, you cannot. Looks like they broke it.
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