This might be a question to ask from your cellular provider since the voice 
mail greeting is controlled by your provider and not by the phone and it should 
certainly have nothing at all to do with the ringtone you use. I have many 
ringtones I use for various contacts and I change my default ringtone pretty 
regularly and it neve rhas made a difference to my recorded voice mail greeting.

From: viphone@googlegroups.com <viphone@googlegroups.com> On Behalf Of Rena
Sent: Friday, February 2, 2024 7:59 AM
To: viphone@googlegroups.com
Subject: Problem with greeting

Hello,

Since my ringtone suddenly changed, my greeting often disappears, and I have to 
tap on default to get it back. Otherwise, if someone calls, she can hear that I 
didn’t set up my voicemail.
I don’t want to lose this particular greeting that I recorded a long time ago.
Is there anything that I can do to prevent this problem?
My phone is SE20 version 17.

Rena
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