Good Morning: It sounds like the party you spoke to didn't go far
enough on this. With a big change of music a ticket should have been
written up on this. If you have paid for these songs, I'd be vary upset
and going to their customer service on why they are losing something
that they receive money for. If a technical ticket is written, it will
move down the line to someone who can find out the issue, instead of
just telling you they don't know what has happened. It's coming to a
point for all us to push these companies to do what is required to
correct programs. I'm a retired programmer, so, I'm not just telling
you to do something out of the blue, to waste your time. Good luck.
Dave
On 2/12/2024 6:13 PM, Laury, Shawnese (LEO) wrote:
Hello I have music on my iPhone that I paid to download through iTunes
and I’m noticing that some songs are grayed out and are indicating
that they are not available in my region. I have never changed my
settings and I’m wondering why this is happening. I did speak with
apple and they tried to fix it with no resolve. If anyone knows why
this is happening or how to rectify it please let me know.
Thanks
Shawnese Laury, MA, CRC, LLPC
Vocational Rehabilitation Counselor
Bureau of Services for Blind Persons
Cadillac Place
3038 W. Grand Blvd
Suite 4-450
Detroit, MI 48202
313.269.9055 (C)
313-456-1645 (F)
lau...@michigan.gov
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