Hello,
Thanks for your suggestions but it doesn't work.
I would like to use the phone app to call 2 taxi companies. They play a
menu with the option to press “0” to be redirected to the operator.
They do not give the option to stay on the line to be redirected to an
operator.
The menu then repeats continuously.
I was told that the “0” could be automatically sent by editing the
contact and adding 1 or more commas and “0” to the end of the phone
number field.
I tried 1 and then more commas after the taxi number followed by the
number “0”.
The menu continues to repeat.
Using 3 commas there is enough of a delay to hear:
Press 1 to order a taxi, press 0 for an operator.
I then hear the touch tone but the menu continues.
When placing the call manually, I can use VoiceOver to double tap “0”.
The operator then comes on the line.
The phone app does not connect after sending the touch tone for “0”.
Is there another character required at the end of the phone number field?
Peter T.
On 2024-04-24 12:48 AM, Katrina Anderson wrote:
Peter, try the following:
1. Inside of the contact, there is an edit button.Click on that; you
can swipe through and open fields as desired.When finished
editing, click on update or save…can’t recall the prompt, but do
whatever is needed to save the changes.
2. Navigate to and open (single finger double tap) the phone number
field.
3. Put the cursor at the end of the phone number.
4. Add 1 or more commas and then zero.The commas are there to pass
time and/or get to the prompt to tap zero.You could try using 1
comma to see if that is sufficient, and if not, continue to add
commas as needed.When finished editing, remember to save your
changes.That may be a poor explanation; perhaps someone else can
do a better job.
5. Although it is a tad more complex and/or requires more effort, you
can use the commas to automatically move you through automated
systems.I use commas in contacts where multiple responses are
needed.For example, the first prompt might require me to push 3,
the second prompt might require me to push 1, etc.It takes some
trial/error to determine how many commas are placed between
digits, but when done, all I have to do is activate the contact
and wait as digits are automatically entered.Different actions are
needed at a particular point in my banks process, so I include
only digits needed to that point; I can then manage to tap the
required digit when prompted.
*HTH*
*Katrina*
*From:*viphone@googlegroups.com <viphone@googlegroups.com> *On Behalf
Of *Peter Tesar
*Sent:* Tuesday, April 23, 2024 8:56 PM
*To:* viphone@googlegroups.com
*Subject:* Can a number be automatically sent to a phone menu to
always connect with the operator?
Hello,
I’m using the iPhone 14 and IOS 17.4.
My Contacts has two taxies and whenever I call one of them, a talking
menu comes up. With each menu there is no option to remain on the line
to be redirected to a live operator. The menu keeps repeating.
I have to enter the number zero for the operator.
In a noisy area, it is difficult to find the number (on the onscreen
number pad), with VoiceOver and the menu talking at the same time.
Is there a way to have zero (or another number) pressed without having
to use VoiceOver?
Peter T.
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