Hi David and other Instacart users. How were you able to reach the disability folks? I have a number for customer support for Instacart, and did mention the "buy it again" accessibility problem, but I don't think the person I was talking to had a clue what I was talking about. I really miss that buy it again list since it simplifies my shopping quite a bit. I'm happy to add my voice and hopefully it might help. I agree that the app is gradually becoming less manageable for us voice over users. God bless! Paula and the pups
-----Original Message----- From: 'David Andrews' via VIPhone <[email protected]> Sent: Sunday, May 11, 2025 6:25 PM To: [email protected]; [email protected] Subject: Re: Issues with Instacart App and Voiceover Yes, I have had the same problem, even got sighted assistance, from my son, and couldn't get past it. I filed a complaint with their disability folks, and after some back and forth, they told me they had passed it to their "internal team." I hope we get resolution, little by little the app is becoming more unusable. Dave At 02:08 PM 5/11/2025, [email protected] wrote: >Good morning, > >I have a question for those of you who use the Instacart app with Voiceover. > >Lately, when doing my usual grocery shopping at my regular store, I’ve >noticed something odd with the “Buy It Again” list. As I scroll through >the list, I can get through the first few items just fine. Then I hit a >section with “You May Like” suggestions, followed by a few more of my >usual items. > >The problem comes nextthere’s a “Suggested Recipes” heading that seems >to trap my focus. I can’t seem to get past it or skip over it. After a >few attempts, I’m taken directly to the bottom tab bar. I’ve tried >using the usual scrolling gestures, but they don’t seem to help. > >Has anyone else run into this issue? And if so, have you found any >workaroundsother than just going to the Search tab and typing in what >you’re looking for? > >I’d really appreciate any suggestions. Thanks so much! > >Best, >Jim -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/EF6husyt2SNQ2EF6iuLUVx.1747002316.c641e365b2cbe12e220322f1adff8368.MISSINGID%40comcast.net. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/013a01dbc2d2%244585d100%24d0917300%24%40roadrunner.com.
