Neil, it’s nowhere near too big; I have called Apple. We deleted the account
and reset it on the phone and nothing so I’ve been transferred to a senior
advisor.
Paul
From: Neil Barnfather - TalkNav
Sent: Wednesday, January 02, 2013 9:28 AM
To: viphone@googlegroups.com
Subject: Re: problem with iCloud backup
Paul,
go into, settings, general, about.
in here you can add up the things that are likely to be included, photos as
well as app data is include… but, not the apps themselves.
I doubt your backup is large enough to be near that, but it can be.
My iPad backup is 4.2Gb and my iPHone fluctuates between 1.3Gb and 11.9Gb,
depending on how many photos I've taken without dumping to my Mac.
Regards,
Neil Barnfather
Talks List Administrator
Twitter @neilbarnfather
TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple iOS,
Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com
URL: - www.talknav.com
e-mail: - serv...@talknav.com
Phone: - +44 844 999 4199
On 2 Jan 2013, at 13:56, Paul Ferrara <paul.ferr...@insightbb.com> wrote:
Neil, how do I check this?
It says 5 gigs of storage as I knew and expected since it is the free plan
and it says 4.9 available.
It’ll get to 6% on the manual backup and then say it cannot be completed.
Paul
From: Neil Barnfather - TalkNav
Sent: Wednesday, January 02, 2013 6:09 AM
To: viphone@googlegroups.com
Subject: Re: problem with iCloud backup
Paul,
More fundamentally, are you on the free iCloud plan, as that only comes with
I believe around 5Gb of iCloud storage.
Noting that this is for everything you use for iCloud, contacts, e-mail etc,
it could be that your iPhone backup is larger than the space available, and as
such, there is not enough room… which the error message may just be misleading
you over…
check the size of data on your phone, photos etc. and compare.
Regards,
Neil Barnfather
Talks List Administrator
Twitter @neilbarnfather
TalkNav is a Nuance, Code Factory and Sendero dealer, as well as an Apple
iOS, Macintosh and Android accessibility specialist. For all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com
URL: - www.talknav.com
e-mail: - serv...@talknav.com
Phone: - +44 844 999 4199
On 1 Jan 2013, at 22:51, Paul Ferrara <paul.ferr...@insightbb.com> wrote:
All, I got a message probably a week ago that an iCloud backup has not
happened for 2 weeks; today I got a similar one saying it’s been three weeks.
I tried to manually back it up using settings, icloud, backup, and after
about 15 minutes and getting to 5%, a message came up saying the backup has
failed.
I know it says the backup happens when the phone is locked, on wifi, and
plugged in.
I believe it has sat charging all night during this time and no backup.
What do I need to do?
Thanks.
Paul
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