Hello Philippa,

 

Their reply is certainly not encouraging. I also read William's message to
their support team and while he mentions that he is a Voiceover user, I
typically give a few lines more background when I approach a developer. I
mention that I am of course blind which if somebody isn't familiar exactly
with Voiceover, he or she may not even consider. I also mention that due to
Apple's commitment to accessibility the iPhone is fully accessible and that
more and more visually impaired people adopt this platform every day which
means that already now many thousands of visually impaired people world
wide, probably that's actually tens of thousands, use iDevices. I mostly
also mention Viphone which is just one list but which already has well over
1,400 members.

 

I think some of these facts and the fact that many developers do make their
apps accessible gives a company more incentive to look into it.

 

 

Regards,

Sieghard

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Philippa Woodcraft
Sent: Thursday, January 24, 2013 12:19 PM
To: macvisionar...@googlegroups.com
Cc: viphone@googlegroups.com
Subject: ITV player inaccessibility

 

hi all. 

 

as no doubt some of you know, ITV app on iPad or iPhone is completely
inaccessible to VO users. below is what they said when my fiancee wrote to
them and asked them to consider fixing the issue. would as many people as
possible write to them and raise the point? we might be able to do something
about it if enough of us complain?

 

thanks. Philippa 

 

Begin forwarded message:

From: "ITV.com <http://itv.com/>  Support" <itv.comsupp...@itv.com>
Date: 24 January 2013 17:15:39 GMT
To: w.lo...@icloud.com
Subject: RE: Accessibility iPad application <<#31865-90011#>>

Dear William 

  

Thank you for contacting ITV. 

 

There are no plans to add this feature in the near future.

 

I apologise for any inconvenience.

 

Please do not hesitate to contact us should you have any further questions.

 

Kind Regards

 

Adam

ITV Customer Support





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--- Original Message ---
From: william lomas <w.lo...@icloud.com>
Received: 24/01/13 09:30:51 o'clock GMT
To: "itv.comsupp...@itv.com" <itv.comsupp...@itv.com>
Subject: Accessibility iPad application

Hello, 
As a voice-over user of your application on the iPad, I'm not able to select
the play option for any given program. Can this please be investigated and
resolved for the next version? To enable voice-over please go to settings,
general, accessibility regards, William 

Sent from my iPad 

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