Hi David,
Before I got into all of that, I decided to call Bell Canada, my provider and got a lady who seemed to be more awake than most. She was vary patient in doing her work. She declared the problem to be Wi-Fi interference. I live in a high rise apartment building and there are many installations in my area of the building. She claimed that maybe a recent installation was causing me some interference. She proceeded to change the channel that my modem was using for Wi-Fi and it worked after a few tries. She explained to me that hese modems can use one of several channels and what she did is trial and error until she found a clear one. Everything is working well now and I have been connected now for about 6 hours and no sign of problems yet. The lady also told me not to play around with the modem because it belongs to them and there could be heavy charges if I messed up anything in their equipment. This is quite a complicated system as it is the Bell Fibe which is fiber optics. When they installed it, their technician was here for 5 hours and they don't want me to change anything. Even my TV works off that modem. Thanks for the assistance. Ron & Danvers From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of David Chittenden Sent: Tuesday, March 12, 2013 7:01 PM To: viphone@googlegroups.com Subject: Re: Not connecting to Wi-Fi, Help! It depends on the router and the manufacturer's website. If both are accessible, plan on half an hour or so (if you are technically competent). Otherwise, at least an hour and a pair of eyes may well be necessary. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 13/03/2013, at 11:35, "Kramlinger, Keith G., M.D." <kramlinger.ke...@mayo.edu> wrote: David, Can you please give us a sense of how involved this is, an a scale from easy and quick to very complicated and time consuming? Thanks in advance. Keith _____ From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of David Chittenden Sent: Tuesday, March 12, 2013 4:06 PM To: viphone@googlegroups.com Subject: Re: Not connecting to Wi-Fi, Help! The next step I would follow is to go to the router manufacturer's website and download the latest firmware update for the router. Follow the instructions to update the router firmware. A few years ago, I had a similar problem with the house router. I learned that device wifi types and codes are always updating, so routers, and device driver firmware, really should be updated yearly or whenever new updates are available. At that time, after I updated the home router and my laptop wifi card drivers, I was then unable to connect to the work router, and the boss refused to update the work router. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 13/03/2013, at 6:19, Ron Pelletier <ron.pellet...@sympatico.ca> wrote: Hi David, Well, the success was short lived. Again I'm back to the message: Unable to join the network Don't what to do now Ron & Danvers From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of David Chittenden Sent: Tuesday, March 12, 2013 10:52 AM To: viphone@googlegroups.com Subject: Re: Not connecting to Wi-Fi, Help! Before resetting the network settings, go in to settings, wifi, to see if your wifi router is even displayed. If so, double-tap on the information button following the wifi source and double-tap forget device. After doing this, try connecting to the router as a new device. If that doesn't work, reset network settings and try again. David Chittenden, MSc, MRCAA Email: dchitten...@gmail.com Mobile: +64 21 2288 288 Sent from my iPhone On 13/03/2013, at 2:26, Ron Pelletier <ron.pellet...@sympatico.ca> wrote: Hi all, For some reason, my Wi-Fi won't connect. I called my provider to verify if everything is OK and they confirmed the Wi-Fi is working just fine. I tested with my netbook and it connects. So, my Wi-Fi is working. My problem seems to be in the phone. I am tempted to reset the network settings but I don't want to cause anymore problems than I already have. Would it be OK to attempt a reset? I did re-start the phone with the combination of buttons but that didn't help at all. Any help would be appreciated Ron & Danvers Falling down is part of LIFE... Getting back up is LIVING... Read Bria and McKenna's account of their cruise to the Panama Canal at: http://www.chrisandron.com"; -- You received this message because you are subscribed to the "VIPhone" Google Group. 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