Hello, Actually, once you've signed up for a mobile share plan, you're instructed to call customer service to make changes to said plan. The change my rate plan option on the website is only for non-mobile share plans, unfortunately. Now, keep in mind I could be wrong, but that's the info I was given by a representative, and on the website when I looked a while back.
On Apr 15, 2013, at 8:19 AM, "Lois Butterfield" <lbutterfield...@gmail.com> wrote: > If you have set up an online account, it is quite easy to change your plan. > I have just done it myself. I am using a windows 7 laptop and Jaws 14. If > you do it successfully, you will immediately get a confirmation e-mail. > > Good luck. > > Lois > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf > Of Raul A. Gallegos > Sent: Monday, April 15, 2013 8:27 AM > To: viphone@googlegroups.com > Subject: Re: changing AT&T Mobile Share DATA plan > > Hi there. If you're asking on a purely technical level as in the ability to > do it, the answer is yes. If you go to the my account section on AT&T's > website just sign in and go to the area to change of plan. However I do not > know how accessible this is from windows, the Mac, or your eye device. > > --- > Sent from Raul's iPhone - (832) 554-7285. Please excuse any dictation or > auto complete errors. > > On Apr 15, 2013, at 6:55 AM, Vicky Collins <v-coll...@sbcglobal.net> wrote: > >> Does anyone know if one is able to change theirAT&tMobile Share Data plan > themselves, without having to call customer service, say from the 2GB plan > to the 4GB one? I'm not really interested in changing my plan right now, but > would like to know that I can do it on my own if I want. >> >> I've tried with both themyAT&Tapp, as well as with going online to that > hard to useAT&Tweb site. And, while I can view my plan in both places, and > am told nothing with the app, the web site does tell me that I must contact > customer service to change the Mobile Share plan. >> >> Now, when I first set up my Mobile Share plan online, I did have a > problem, added the plan I wanted way too many times, grin. Thus, I'm trying > to figure out if I'm the only one who isn't able to change this type of > plan, or if allAT&TMobile Share data plan users are stuck with this problem. > The customer service representative did tell me she saw no reason why I > couldn't change my plan myself; but, well, we all know how those things can > sometimes be. >> >> -- >> You received this message because you are subscribed to the "VIPhone" > Google Group. >> To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. >> --- You received this message because you are subscribed to the Google > Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
