I didn't think of that but I will ask her. Hopefully that's all it is. Thanks
On 6/17/13, Woody Anna Dresner <wadres...@att.net> wrote: > Hi Kimber, > > Has your daughter tried using a different USB cable? Maybe the problem is > simply that a cable has gone bad. > > Best of luck, > Anna > > Sent from my iPhone > > On Jun 17, 2013, at 7:11 AM, Kimber Gardner <kimbersinbox1...@gmail.com> > wrote: > >> Thanks for the suggestions, Kevin. >> >> All three USB ports on the laptop have the same problem. I had her go >> through and update the drivers then disable and re-enable each USB >> device in device manager. I don't know what happened after that as I >> haven't spoken with her yet this morning. >> >> Kimber >> >> On 6/17/13, Kevin Barry <krba...@gmail.com> wrote: >>> Several ideas present. >>> First, maybe it is backed up on iCloud anyway. Check. >>> Try another USB port on that computer which appears to have issues. >>> You might try copying over the backup files manually to a >>> functioning computer although I'm not 100% sure that would work. >>> This points up why a little preparation goes a long long way. >>> >>> At 07:41 AM 6/17/2013, you wrote: >>>> I'm with you on that. The problem is for now she is backed up to the >>>> laptop, not iCloud, so how does she get her stuff back right now? >>>> >>>> On 6/17/13, Kevin Barry <krba...@gmail.com> wrote: >>>>> Icloud is the way to go. seamless and painless; no computer required. >>>>> At 07:17 AM 6/17/2013, you wrote: >>>>>> Hi All, >>>>>> >>>>>> My daughter had to replace her iPhone over the weekend. Before taking >>>>>> the damaged one back, she backed it up to her laptop. But when she >>>>>> attempted to restore to her new phone, the laptop won't recognize it. >>>>>> In fact the laptop doesn't recognize "any" usb devices. The new >>>>>> phone, >>>>>> on the other hand, is recognizable when we plug it into other >>>>>> computers. >>>>>> >>>>>> The problem is she can't get her contacts etc. off the laptop. So I'm >>>>>> wondering is it possible to restore content over a wifi connection? >>>>>> >>>>>> Thanks in advance. >>>>>> >>>>>> Kimber >>>>>> >>>>>> -- >>>>>> Kimberly >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the >>>>>> "VIPhone" Google Group. >>>>>> To search the VIPhone public archive, visit >>>>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>>>> To post to this group, send email to viphone@googlegroups.com. >>>>>> To unsubscribe from this group, send email to >>>>>> viphone+unsubscr...@googlegroups.com. >>>>>> For more options, visit this group at >>>>>> http://groups.google.com/group/viphone?hl=en. >>>>>> --- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "VIPhone" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to viphone+unsubscr...@googlegroups.com. >>>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the >>>> "VIPhone" Google >>>>> Group. >>>>> To search the VIPhone public archive, visit >>>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>>> To post to this group, send email to viphone@googlegroups.com. >>>>> To unsubscribe from this group, send email to >>>>> viphone+unsubscr...@googlegroups.com. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/viphone?hl=en. >>>>> --- >>>>> You received this message because you are subscribed to the Google >>>>> Groups >>>>> "VIPhone" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an >>>>> email to viphone+unsubscr...@googlegroups.com. >>>>> For more options, visit https://groups.google.com/groups/opt_out. >>>>> >>>>> >>>>> >>>> >>>> >>>> -- >>>> Kimberly >>>> >>>> -- >>>> You received this message because you are subscribed to the >>>> "VIPhone" Google Group. >>>> To search the VIPhone public archive, visit >>>> http://www.mail-archive.com/viphone@googlegroups.com/. >>>> To post to this group, send email to viphone@googlegroups.com. >>>> To unsubscribe from this group, send email to >>>> viphone+unsubscr...@googlegroups.com. >>>> For more options, visit this group at >>>> http://groups.google.com/group/viphone?hl=en. >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "VIPhone" group. >>>> To unsubscribe from this group and stop receiving emails from it, >>>> send an email to viphone+unsubscr...@googlegroups.com. >>>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> -- >>> You received this message because you are subscribed to the "VIPhone" >>> Google >>> Group. >>> To search the VIPhone public archive, visit >>> http://www.mail-archive.com/viphone@googlegroups.com/. >>> To post to this group, send email to viphone@googlegroups.com. >>> To unsubscribe from this group, send email to >>> viphone+unsubscr...@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/viphone?hl=en. >>> --- >>> You received this message because you are subscribed to the Google >>> Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an >>> email to viphone+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/groups/opt_out. >>> >>> >>> >> >> >> -- >> Kimberly >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google Group. >> To search the VIPhone public archive, visit >> http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to viphone@googlegroups.com. >> To unsubscribe from this group, send email to >> viphone+unsubscr...@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > > > -- Kimberly -- You 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