I only see you mention one procedure here. According to Apple at http://www.apple.com/support/iphone/assistant/phone/#section_1 you hold down the lock button and the home button together for at least 10 seconds.

On 08/08/2013 11:49 AM, Alan Paganelli wrote:
Hello Everybody! and a good morning to you all!
I'm wondering about resets here.  I could use some clarification.  I'm
confused over these 2 procedures.  Pressing the power button and the
home key at the same time.  My confusion is over time.  To be exact, 10
seconds and 20 seconds.  Which does what? Looking through my notes, I
saved nothing covering this or I've put it elsewhere and will no doubt
find it about 5 minutes after somebody answers my question.  So what
sayith you?
-------
Regards,
Alan
Go Chicago Bears in 2013!
Teenagers; Tired of being harassed by your stupid parents?  Act
now!!!!!  Move out.  Get a job.  Pay your bills wile you still know
everything.
Please click on:
http://www.home.earthlink.net/~alanandsuzanne/
<http://www.home.earthlink.net/%7Ealanandsuzanne/>
There, you'll find free files of my arrangements and performances played on
the Yamaha Tyros 1 keyboard.  The albums in Technics  format formerly on
my website are still available upon request.  Thanks for listening!

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Christopher (CJ)
chaltain at Gmail

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