Have you ever heard of this error before?
I sen email to feedb...@apple.com, but it was a invalid address. So I am
asking for help here.
Dear Apple,
I am using a Windows 7 64bit PC with iTunes 11.1.
Whenever my iPod or iPhone is connected to the PC, If I use any program
that has an open/browse window to choose files, the program will crash.
Without iTunes installed, the PC is fine. but as soon as I reinstall
iTunes, the problem is back.
I open iTunes connect iPhone
go to the file shareing section of apps
choose the app then click the add button to browse for the file I wish
to add to the app.
as soon as the open/browse window opens, I get this error message:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.1.0.126
Application Timestamp: 52394b24
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our
privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Please help me, I dont know what else to try.
Thank You,
Rob
musicmaker...@gmail.com
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