go to settings/general/reset/erase iphone

confirm it and it is completely erased

From: Sherrie 
Sent: Wednesday, October 09, 2013 10:58 AM
To: viphone 
Subject: How do I wipe phone before returning it?


Since my iPhone 5 is having hardware issues (power button won’t work) I am 
returning it to Apple.  They are sending me a replacement phone and from what I 
understand I can do a complete backup to my computer and then attach the new 
phone and do a recover.
My question is how do I make sure that my personal information gets wiped from 
the phone I am returning?

Thanks for any advice.
Sherrie Gosling

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