I just tried Mail in poortrit orientation, and sure enough, the iPad Mini does 
resemble the iPhone's appearance.  Turn it to where it is in landscape mode, 
then lock the orientation.  That will fix it for your client.



Sent from my iPad Mini

> On Oct 14, 2013, at 10:59 AM, Isaac Hebert <isaac.heb...@gmail.com> wrote:
> 
> Did you look in the accessibility settings and check if any of the
> settings were changed?
> 
>> On 10/13/13, Alex Hall <mehg...@gmail.com> wrote:
>> I've never seen this happen, but might it be due to the iPad's orientation?
>> If not, a simple power cycling might be in order, though I imagine you tried
>> that already.
>> On Oct 13, 2013, at 9:28 PM, "Raul A. Gallegos" <r...@raulgallegos.com>
>> wrote:
>> 
>>> Hello all. I'm working with a client who has an iPad mini using iOS 6.1.3
>>> and the mail is behaving like the iPhone mail. Meaning that the split
>>> screen doesn't appear to be there. If I double tap a message, the entire
>>> message fills the screen rather than loading on the right side. In order
>>> to get back to the list of messages I have to double-tap the inbox button
>>> and then the list of messages shows up. I do not know how this got like
>>> this, I didn't think the iPad could do this to begin with. I looked in
>>> Settings > General thinking there might be something there, but no go.
>>> 
>>> Ideas and thoughts welcome.
>>> 
>>> --
>>> Raul A. Gallegos
>>> 2013 is the first year since 1432 where you can rearrange the numbers to
>>> be a counting number sequence. 1432 = 1234...2013 = 0123. - Sheldon
>>> Cooper
>>> Twitter and Facebook user ID: rau47
>>> 
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>> 
>> 
>> Have a great day,
>> Alex (msg sent from Mac Mini)
>> mehg...@gmail.com
>> 
>> 
>> 
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> 
> -- 
>   Isaac Hebert
> iMessage 2547608981
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