Sorry about that. I read your message to say that you needed an INTERNET connection when transferring a book over with iTunes. My understanding is that you don't need an internet connection during the transfer but you will when you go to play that book that you have transferred with iTunes. Since this is what I thought you said, I thought it needed a clarification to avoid confusion. Again, sorry for the misunderstanding.

On 10/20/2013 11:20 AM, Russ Kiehne wrote:
JThat what I said.

-----Original Message----- From: Christopher Chaltain
Sent: Sunday, October 20, 2013 9:02 AM
To: viphone@googlegroups.com
Subject: Re: bard mobile still giving me grief

You do need to be connected to the INTERNET when you first start playing
a book that you transferred to your iPhone using iTunes, DropBox and so
on. this is for your authorization to be checked. You don't need to be
connected to the INTERNET to listen to a book you download straight to
your iPhone through the BARD app or that you've already started
listening to.

On 10/20/2013 10:51 AM, Russ Kiehne wrote:
You don't need to be connected to the internet when reading a book.  The
only time you need to be connected is when you download a book or use
itunes to transfer a book to your device.

-----Original Message----- From: Moop
Sent: Sunday, October 20, 2013 7:20 AM
To: viphone@googlegroups.com
Subject: Re: bard mobile still giving me grief

Hi Kimber,
Yes, I'm connected to the internet, I emailed bard yesterday, hopefully,
I'll hear back this week..
Courtney


Kimber Gardner <kimbersinbox1...@gmail.com> wrote: Courtney,

Are you connected to the internet when you try to play the book? If
not, try connecting to your wifi before attempting to play the book.

Kimber

On 10/19/13, Courtney Curran <moopiecur...@gmail.com> wrote:
Hi,
Thanks for this tip, but the problem I'm having is when I go to play any
book, whether it's from the wishlist, or whether it's transferred with
itunes. As of last night, I downloaded a book from the recently added
books
section, and I still had no luck. I'm going to restart my iPod touch and
try
it again, and if I still don't have any luck, I'll email support.
Courtney


Sent from my iMac

On Oct 19, 2013, at 5:33 AM, Arnold Schmidt <arno...@mindspring.com>
wrote:

The bard mobile support address is
bardmobilesupp...@loc.gov

Arnold Schmidt
----- Original Message ----- From: "Wayne Merritt" <wcmerr...@gmail.com>
To: <viphone@googlegroups.com>
Sent: Friday, October 18, 2013 9:06 AM
Subject: Re: bard mobile still giving me grief


Even though the government is back up and running, it may take them a
while to get everything going smooth on the site and with the app. I
submitted a problem report but have not received any acknowledgement
of my message. Guess they have some catching up to do. If you are
still getting the authorization trouble in a few days, email their
main address:
nlsb...@loc.gov
I think the BARD Mobile support address is:
nlsbardmob...@loc.gov
but am not sure of that. I have never had any authorization issues
when downloading books directly to my iPhone.

Regards,
Wayne

On 10/18/13, alia robinson <ali...@gmail.com> wrote:
I had no problem yesterday. I downloaded one via phone, and transferred
three via itunes.

Alia
On Oct 17, 2013, at 10:40 PM, Moop Curran <moopiecur...@gmail.com>
wrote:

Hi,
I tried downloading a couple of books from bard today, but they're
still
not authorizing, no matter what I do. I figured since the government
was
back up, maybe it would be fixed. Is anyone still having this problem?
Thanks,
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chaltain at Gmail

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