> Feed: OS X Daily > Posted on: Wednesday, November 06, 2013 11:43 AM > Author: Paul Horowitz > Subject: iPhone Wi-Fi Won’t Turn On? Here’s What To Do > > Most iPhone users have trouble-free use of their device whether it’s on a > cellular connection or wi-fi, but wireless connectivity issues do occur from > time to time. These type of problems can manifest in a variety of ways; > sometimes the Wi-Fi on and off toggle switch is grey and unusable (sometimes > resolved by simply quitting the Settings app and relaunching), sometimes the > iPhone will appear to connect to a wi-fi router but no data will transfer, > connection speeds are unusually slow, and other times the iPhone will simply > refuse to connect to a wireless network at all. > > > > There isn’t a single unifying cause for these issues, and wi-fi connection > problems can occur completely randomly, regardless of an iPhone model or iOS > software version. We get a lot of questions about connectivity problems, and > for most cases it’s an easy fix that is resolved quickly with a reboot or > dumping network settings, but more stubborn cases may require a full software > restore, while in extreme and rare occasions, contacting Apple’s official > support channels is necessary due to actual hardware problems. If you run > into wi-fi problems with your iPhone (or iPad and iPod touch for that > matter), try out the following troubleshooting tricks to resolve the problem. > > 1: Forcibly Reboot the iPhone > > You can force any iOS device to restart by doing the following, this can > sometimes resolve temporary issues and bugs that are encountered. It’s easy > and quick so try this first: > > Hold down the Power button and the Home button simultaneously until the > iPhone restarts > Once the iPhone boots back up again, attempt to use wi-fi again. In some > cases this fixes the issue immediately. > > 2: Reset Network Settings > > Resetting Network Settings dumps all existing network preferences, this > causes things like wi-fi passwords, custom DNS, manual IP’s, and any other > network specific settings information to be lost, so be sure to write down > any important wi-fi details before doing this. This resolves the vast > majority of wi-fi problems for most users: > > Open “Settings” and go to “General”, then go to “Reset” > Choose “Reset Network Settings” and enter the device passcode, then confirm > the settings reset > > > When the network settings have finished resetting, try connecting to the > Wi-Fi network again. Things should be hunky-dory at this point, but if not > there remains a few other choices. > > 3: Backup & Restore > > Backing up and restoring an iPhone can be annoying but it will often resolve > the most stubborn issues when resetting network settings and force rebooting > the phone has failed. iCloud makes it fairly easy, though if you can’t > connect to a wi-fi network that won’t be possible, and you’ll need to back up > to iTunes instead. The following guides walk through this if you’re > unfamiliar: > > Back up the iPhone using either iTunes or iCloud, preferably both to have > dual backups available > Restore from the backup and connect to wi-fi again > This is not an overly complicated process, but it will take a little bit of > time depending on how much data is stored on the iPhone, and depending on > which method you use. > > A variation of this trick involves resetting the iPhone to factory default > settings and setting it up as if it was brand new device. That adds another > step to the restore process, but if wi-fi works and connections are fine > under factory defaults, you can usually safely restore from backups. On the > other hand, if the problem is fine under factory settings, but persists after > restoring from the backups, you may have the very unusual situation of a > corrupt backup, a rare situation. > > 4: Wi-Fi Still Not Working? Reset the Router, Contact Apple > > If the iPhone continues to have wi-fi connectivity issues, you may want to > reset the actual Wi-Fi router itself, by turning it off and on again, some > wi-fi routers are known to be finicky with iOS and can sometimes be the > source of the problem. If the iPhone connects to the router but speeds are > very slow, an effective strategy can be to use custom DNS through a provider > like Google or OpenDNS, though such an issue is usually representative of an > ISP (internet service provider) problem, and not an actual issue with the > iPhone or wi-fi itself. > > If other iOS devices and computers connect to the wi-fi router and work > flawlessly but the iPhone still won’t after trying the above steps, it may be > time to contact Apple official support channels to determine if there is a > physical hardware issue. Apple has an automated online troubleshooting guide > that will gather data directly from the iPhone and attempt to remotely > diagnose issues, but you can also just call a support line directly or visit > an Apple Store. It’s fairly rare for the iPhone to have physical wi-fi > hardware problems, but if it does and the device is under warranty, Apple > will usually replace the phone quickly. Just be sure to back up the iPhone > before sending it into Apple so you can restore where you left off. > > > > > > > > > > > View article... > ___________________________________________________________________ > > Denny Huff > > Gateway For the Blind LLC. > > PO Box 515 > > St. Clair, MO 63077 > > Phone: (636) 262-1383 > > FAX: (314) 558-0298 > > WWW.GatewayForTheBlind.Com > > > > Have questions about that IPhone, IPad or IPod Touch? > > Join the IDevices list serve and get answers to your questions and find out > tips and tricks about using those devices. > > To join send an email message to: > > idevices-j...@gatewayfortheblind.com > > > > > _______________________________________ > Having problems with MS Office applications? Join the MS Office and screen > readers list serve at: > office2007-j...@gatewayfortheblind.com > > To post a message to IDevices send an email to: > idevi...@gatewayfortheblind.com > To join this list send an email to: idevices-j...@gatewayfortheblind.com > To unsubscribe from this list send an email to: > idevices-le...@gatewayfortheblind.com > _______________________________________www._GatewayForTheBlind.Com > The Gateway To Independence
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