I would delete it completely from itunes and your phone and then redownload it, this will most likely fix your problem and as long as you haven't changed Apple Id's you will not be charged again..
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Don and Cher Bosch Sent: Tuesday, November 12, 2013 8:40 AM To: viphone@googlegroups.com Subject: DigitEyes app error message during sync Since upgrading from an iPhone4 to a 5C, I get an error message for Digit Eyes during every sync- and the app is not installed on the phone. I have downloaded the app on the phone and transferred back to the PC- but this did not solve the problem. Should I try deleting the app in iTunes or what else would anyone suggest. (Wrote to DigitEyes but never received a reply.) Thanks very much! Cher -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.