Did you try doing a hard reset on the phone?

Sent from my iPhone

> On Dec 10, 2013, at 8:32 AM, ramy moustafa <moshtaqlealga...@gmail.com> wrote:
> 
> Hi all:
>  
> I really don’t know.
> For the 1st time, my phone close without any notice, and I tried opening it, 
> and it refused, after  30 minutes, I can open it with the power buttomn, why 
> is this. And  is it virus or something?
>  
>  
> 
> Ramy moustafa saber
> licturer at:
> faculty of musical education
> music arranger and sound engineer
> Sent from my iPhone
> 
>> On Dec 10, 2013, at 12:25 PM, Chris H <christopher...@gmail.com> wrote:
>> 
>> Course you can restore through iTunes it's just a case of knowing the 
>> password for your Apple Id.
>> 
>>> On 10/12/2013 09:08, Ramy Moustafa wrote:
>>> HI all:
>>> 
>>> I have here iphone 5 with ios 7.0.4
>>> And when am downloading a beta app, my iphone is not working, if anyone
>>> called me it's working, but I can't use it, and I always sees the word apple
>>> on screen, sited person told me this. So how can I fix it?
>>> 
>>> 
>>>  Can't restore it through itunes because my find iphone terned on. And also,
>>> my backup is on icloud not itunes.
>>> So please, I need an urgent help.
>>> 
>>> Thanks
>>> Cheers
>>> Ra,u  Moustafa
>> 
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