Agreed!

----- Original Message ----- 
From: Nimit
To: [email protected]
Sent: Tuesday, December 24, 2013 9:34 PM
Subject: Re: Random reboots on an iPhone 5S


We should inform: www.apple.com/feedback and www.apple.com/accessibility and 
i did tell both.  Sent from my iPhone

On Dec 23, 2013, at 11:16 PM, "SoonerAnnie" <[email protected]> wrote:


  Mine crashes a lot. SMH!

  ----- Original Message ----- 
  From: Grant Hardy
  To: [email protected]
  Sent: Monday, December 23, 2013 2:01 PM
  Subject: RE: Random reboots on an iPhone 5S


  That has happened to me as well, but I don’t mind that so much because it’s 
simply an app crash. But in my case, these have been full system reboots.



  Grant



  From: [email protected] [mailto:[email protected]] On Behalf 
Of David Chittenden
  Sent: December 23, 2013 3:21 AM
  To: [email protected]
  Subject: Re: Random reboots on an iPhone 5S



  I agree, it sounds like a software issue. In my case, VO occasionally dies 
and is restarted.

  David Chittenden, MSc, MRCAA

  Email: [email protected]

  Mobile: +64 21 2288 288

  Sent from my iPhone


  On 23 Dec 2013, at 10:27, Grant Hardy <[email protected]> wrote:

    Since getting my iPhone 5S in mid-October, I’ve had a total of three 
random reboots on my iPhone 5S. The first time was when I was listening to 
an audiobook and the screen was locked. The audiobook abruptly stopped out 
of the blue, and after 30 seconds I heard “VoiceOver on, screen curtain on” 
and was back at the lock screen. Touch ID was disabled, as it normally is 
whenever the phone is restarted. I went into settings, general, about, 
diagnostics and usage and took a look at the diagnostic logs. I’m not privy 
to the exact meaning of the logs, but it appears that I had a full kernel 
panic which seems to be a term that operating systems use to indicate that 
an error or problem took place, which cannot, or should not, be recovered 
from without a reboot.



    Since then, I’ve had two more kernel panics (which I’ve verified by 
reading the diagnostic logs). Both times, I’ve simply been lying in bed with 
the phone charging and have been awoken to VoiceOver saying (VoiceOver on, 
screen curtain on).



    The first time this happened I actually was within my 30 day return 
window, but I called Apple and they ran remote diagnostics and said that my 
phone was fine and that it had been a hardware issue. However, as I say the 
problem has happened a couple of times since then. I suppose the reason for 
this message is to firstly ask whether others have experienced the same 
issue on their iPhone 5S, and also whether there’s a way to tell whether 
this is a software or a hardware issue. I’ve discussed this issue with a few 
people who suggest that maybe this is simply a software issue caused by 
drivers or bugs owing to the switch to 64-BIT code. What do you guys think?



    Grant

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