Hi Sieghard,

Let me just say that the ability to send text, since the app is already sending 
an image, is basically trivial.

Now this does not address how the back end that the app uses deals with the 
text sent or if it can actually receive anything but images. However, as far as 
sending text from an app is concerned, it's basically super easy. :)

I really feel that one point is almost being missed here, which is that if 
there is a question field for the customer, sure, images may still come back 
with no usable results, but at least the customer can be alerted to this and 
why this has happened, (I.E. image is too dark, or no clear text in image etc.) 
so the customer can more easily correct any issues.

So in this respect I completely agree with Kay here. This app's main purpose is 
too assist blind and visually impaired people. If these are the concerns that 
are important to this population then the app does need to address these 
concerns, or at least attempt to.

As you say, perhaps Tap Tap See is in fact addressing these concerns, so we'll 
see...

Just my thoughts and thanks as always for some well-thought-out messages! :)

Smiles,

Cara :)
On Feb 1, 2014, at 10:41 PM, Sieghard Weitzel <siegh...@live.ca> wrote:

Jerry,
 
I think a lot of people still find Tap Tap See useful, get good information and 
don't mind the fact that sometimes what comes back is not perfect. The fact is 
that Tap Tap See occurs the cost of the image recognition whether the 
information is what you want or maybe even if the information you want is in 
your photo. Anyhow, Tap Tap See is one of several apps out there and you make 
the choice as to whether you want to use it or maybe I should say you choose 
whether it's worth it to you to buy credits. If not, there is Camfind, 
Digit-Eyes, Red Laser, Talking Googles and others most of which are free or can 
be purchased with a one-time payment.
 
I think it's unfair to claim Tap Tap See isn't doing anything to add the 
ability to ask a question or to complain the feature is not yet there. Why 
don't we wait another 4 or 6 months, if it's not there then maybe it's OK to 
complain.
 
 
Regards,
Sieghard
 
From: viphone@googlegroups.com[mailto:viphone@googlegroups.com] On Behalf 
OfJerry Mader
Sent: Saturday, February 01, 2014 8:26 PM
To: viphone@googlegroups.com
Subject: RE: a tap tapt see rant
 
Yes, I agree, I as well have stopped buying credit for this app. I'm not going 
to buy credit for a product that doesn't help me find the information I need.
We have to have the ability to ask a question or at least type one. Tap Tap See 
isn't giving out the information any longer as well as it used to after the 
purchasing of credits came into the picture.
Something needs to be done here, because I'm not wasting money on something, 
that I can't use, and I'm sure many would agree with me. And every time we 
click a picture, if it gets answered, there goes another credit, even if the 
answer is wrong. This isn't right. Somehow if we get the information wrong we 
should be able to somehow make tap-tap-see aware of this and they should refund 
the credit back to us in my opinion. It just isn't right for us to have to pay 
for something that plainly isn't doing anything to help figure out what we're 
looking at. Wasn't this the ap's purpose anyway? At least that's how I 
perceived the description of it.
 
Thanks
Jerry Mader
 
From: viphone@googlegroups.com[mailto:viphone@googlegroups.com] On Behalf Of 
Kay Malmquist
Sent: Saturday, February 01, 2014 11:16 PM
To: viphone@googlegroups.com
Subject: Re: a tap tapt see rant
 
Yes, but the ability to ask questions has already been put to the fine people 
at TTS and still nothing as of yet.  That is not to say it isn't being worked 
on.  I don't care how small or stupid to some people a fortune is, not 
everybody is going to want the same things from an app. It has done me many 
favors and read some really neat things to me but it seems more and more as 
though it is not doing the job expected.  Several months ago, if I took a 
picture of a fortune cookie paper, which I had done, it would be read the first 
time.  This is not the case any more.  I have meat in my freezer which I buy by 
the side and by the pig and It does not have bar codes on it and just has 
labels that have to be read.  TTS Used to get these right on the first try and 
this is not the case any more.  I have to resort to CamFind to get the job done 
any more and nothing has changed I might add.
 
----- Original Message -----
From: Robin Frost
To: viphone@googlegroups.com
Sent: Saturday, February 01, 2014 9:44 PM
Subject: Re: a tap tapt see rant
 
Hi,
I write the following in humility and with the utmost respect.  While I too 
have always been a proponent of an ask a specific question feature and think it 
certainly could serve only to enhance the usefulness and efficiency of the app 
for all users, it seems to me that your reaction in this instance might be a 
bit unfair.  After all given the scope of the information the app delivers to 
recognizers at this juncture they did give accurate information based on that 
which they had available to them.  You know what they say about assuming 
(smile).  We can't assume that what we wish to know is obvious to them any more 
than they could or necessarily should assume that they can deduce exactly that 
you wanted the actual text of the fortune. In truth I'm amazed that it came out 
clearly enough for someone to eventually recognize for you.  Again I'm not 
disagreeing that an ask a specific question via text feature in the app isn't 
greatly longed for and perhaps necessary to enhance its usefulness.  I'm just 
saying that I'm glad your rant was first directed at us as opposed to them 
(smile).
Perhaps when the heat of the moment has dissipated a request for such a feature 
and explanation of how it could only benefit both users of the app and those 
who recognize images might be easier for you to send their way. Just my two 
cents no one asked for and no one is obligated to live by.
 
Robin
 
From: Kay Malmquist
Sent: Saturday, February 01, 2014 10:33 PM
To: viphone@googlegroups.com
Subject: a tap tapt see rant
 
I need to write this to the people at Tap Tap See, but right now I am anything 
but constructive.  For some odd reason I love to know what my fortune cookie 
says.  So I started tap tap see and took a picture.  first come back was,  
"fortune cookie paper".  Brilliant deduction Sherlock.  I am blind not dense.  
Next came back with numbers.  Oops!  wrong side so I flip it over.  Then next I 
get, "white paper with black text".  No kidding!  Next I finally am treated to 
the actual fortune.  Now I had another one stuffed in my jacket pocket so I 
decided since I was in picture wasting  mode I might as well try for more.  
First was fortune cookie paper,  then text on white paper, then numbers, my bad 
again, turn it over.  Then back to same stuff different side.  Finally, the 
words I had been waiting to hear.  all in all, 11 pictures wasted before 
outcome is achieved.  I have paid for 100 pictures and feel this is a huge rip 
off.  If I had a way to ask even though in this case I don't feel I should have 
to state the obvious,  A lot of time and wasted effort could have been 
eliminated.  Any thoughts  anybody?
Kay Malmquist
kay.malmqu...@gmail.com
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