Sorry, I don't recall what you've already tried, and you don't include the message thread below, so the only help I think I can be is to say that according to the BARD FAQ at https://nlsbard.loc.gov/FAQ.html#bardmobile13

Contact your local braille and talking-book library for additional assistance.

On 02/02/2014 04:17 PM, Kevin Gibbs wrote:
Just tried downloading book one of Game of Thrones having first made certain 
that all other apps were closed.  I even left VO off and used my vision to 
monitor the progress bar.  No joy.  I have no idea what to do next.


--
Christopher (CJ)
chaltain at Gmail

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