What is resstore and a hard reset?

Sent from my iPhone

> On Mar 15, 2014, at 1:36 AM, "Joseph Hudson" <jhud7...@gmail.com> wrote:
> 
> Hello Jim, and Alex and all. Basically she said for me to do the following 
> things which would've been restore and do a hard reset. She also ran a 
> diagnostic on my phone to make sure that it was running normally and it was 
> so that was one of the things that I recommend all of us doing is calling and 
> making sure that our phones are running normally. I will post the phone 
> number here for AppleCare in the US. 1-800-275-2273 and I'm sorry, that my 
> message did not get posted properly.
> 
> Joseph Hudson
> I device support
> Phone
> 641-715-3900 ex 34315
> Email
> jhud7...@gmail.com Sent from my iPhone
> 
>> On Mar 14, 2014, at 7:10 PM, "Jim Ruby" <j...@blindsea.com> wrote:
>> 
>> Please repost interested in hearing what apple had to say and hopefully a
>> solution.
>> 
>> 
>> -----Original Message-----
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
>> Of Joseph Hudson
>> Sent: Friday, March 14, 2014 4:15 PM
>> To: viphone@googlegroups.com
>> Subject: Had a long talk with Apple and think I might have the battery
>> draining issue resolved.
>> 
>> -- 
>> Joseph Hudson
>> phone
>> 2544661251
>> 
>> 
>> Hello all, I just realized my message appeared at the very bottom
>> instead of the top whenever I replied and wrote it so I'm copying in
>> going to paste it here..
>> 
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