Hi

Thanks for that.  I am still an old xp user, with older mail software, so I 
still need to change all of that to be able to do as you suggest.  I am in 
South Africa.

Thanks a lot for helping.

Regards

Jan

  ----- Original Message ----- 
  From: Sieghard Weitzel 
  To: viphone@googlegroups.com 
  Sent: Tuesday, April 08, 2014 4:34 PM
  Subject: RE: No sound allerts for mail on my iPhone 4S


  Hi Jan,

   

  I use Outlook.com and while the Gmail web interface is maybe a bit more 
accessible, I use Outlook 2010 and 2013 on my computers anyways and of course 
the Mail app on the iPhone. Outlook.com which used to be Hotmail and then 
Windows Live is of course Microsoft's email service and they use Exchange 
Active Sync rather than IMAP and email, contacts and calendars are fully 
supported on multiple devices. Also Push works well and you get email 
notifications instantly when an email arrives.

   

  Of course changing email accounts can be quite an undertaking and you might 
want to try the gmail app for your email rather than the native mail app.

   

  By the way, where are you from, sounds like quite a german name.

   

   

  Regards,

  Sieghard

   

  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jan Kleinhans
  Sent: Monday, April 07, 2014 7:55 PM
  To: viphone@googlegroups.com
  Subject: Re: No sound allerts for mail on my iPhone 4S

   

  Hi

   

  Thanks for that.  It does explain what happened.  I have since discovered 
that I had the setting to fetch mail manually, so that also caused problems.  I 
did not know that gmail was not fully supported, and it seemed strange to me 
that the phone has to be told how often to look for mail rather than just 
receiving it when it comes.  What kind of accounts would one then have to use 
for the feature to be fully supported?

   

  Thanks a lot for helping.

   

  Jan Kleinhans

    ----- Original Message ----- 

    From: Joseph Hudson 

    To: viphone@googlegroups.com 

    Sent: Monday, April 07, 2014 8:22 PM

    Subject: Re: No sound allerts for mail on my iPhone 4S

     

    Hello, Gmail does not fully support push you need to turn off push an order 
for these alerts to work correctly. And the most that you can get pushed email 
would be every 15 minutes I hope I've helped you and if you have any other 
questions do not hesitate to email me.

    Joseph Hudson
    I device support
    Phone
    641-715-3900 ex 34315
    Email
    jhud7...@gmail.com Sent from my iPhone


    On Apr 5, 2014, at 2:38 PM, "Jan Kleinhans" <jhkleinh...@telkomsa.net> 
wrote:

      Hi

       

      I have a gmail account, but the mail comes to the normal mail app on my 
iPhone 4S, with ios 7.1 running.  For some reason I get no allerts when new 
mail should arrive.  I think I have everything on, in the notification center 
as well as in settings where mail and calendars are being set up.  The minute I 
actually open the mail app, the mail will be updated and it appears like it 
should.  What could I be missing here, as I tried all sorts of things to make 
it work.  All other notifications work fine.  Any ideas?  Help will be 
appreciated.

       

      Regards

       

      Jan Kleinhans

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