Proceed with caution. On one Web review, the author wrote, "One frustrating problem with Lyft is that it's impossible to predict how much a ride will cost."
And, yes, in some areas they work through donations. That means the app may "suggest" a donation amount. That's supposed to be an amount you can change, but you risk having a very unhappy driver. In turn that unhappy driver can give you a negative review or rating which can then have you locked out of the system. That means you can't continue to use the service. As it stands now, a traveler might get a negative review from a driver for valid or invalid reasons. For example, a driver might be unhappy that someone might have a guide dog. Again, the negative review could get you locked out of the system and unable to take rides. Since these services are unregulated, you don't have much recourse. Some have had good experiences, but these services are new and unregulated. -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Christina C. Sent: Wednesday, April 30, 2014 1:19 PM To: viphone@googlegroups.com Subject: Re: Lyft I downloaded the app since it claims to have drivers in our area. I did not log into the app though. I read their terms of agreement and their help section. I can't say that I understand at all what the charges will be. It seems as though they are marketing this as sort of a community. However, outside of California, it seems as though the drivers can suggest a donation for the ride but it is up to us if we want to give more. I don't understand this very well at all. So, does that mean all drivers will request a slightly different donation? I'm confused. Also, if I request a drive, will I know ahead of time before I commit to the ride, what the requested donation/charge is? Or is the whole donation discussion in their terms of agreement just talk but every driver in a particular area outside of California will charge the same fees? Maybe somebody here can clear this all up for me. :) Thanks so much, Christina -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
