Yes, if you read their responses, that is exactly what they said to do.

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Joseph FreeTech
Sent: Thursday, May 15, 2014 7:28 PM
To: viphone@googlegroups.com
Subject: Re: Fraction calculator

Hi,

Regarding the Parental gate, try using a 3-finger swipe left, or right, or 
up, or down, and you will bypass that parental gate. You will then find the 
Contact info for Palasoftware. They are indeed very responsive to all who 
write and actually seriously consider and employ user suggestions.

Joseph

----- Original Message ----- 
From: "Richard Turner" <rich...@turner42.com>
To: <viphone@googlegroups.com>
Sent: Thursday, May 15, 2014 7:00 PM
Subject: FW: Fraction calculator


Greetings,



I had written Palasoftware support to thank them for the accessibility of
their app and also about the parental gate that you run into if you try to
get to their web site or support from within the app.

The instructions for the parental gate say to press the three circles
simultaneously.

I pointed out that was impossible with VoiceOver.



Below is their responses, which I am very impressed with.  They truly listen
and respond.



On May 14, 2014, at 6:47 AM, supp...@palasoftware.com
<mailto:supp...@palasoftware.com>  wrote:





Hi Richard



We hate the parental gate as well -- but that is an Apple mandate in order
to list software for kids -- 



https://developer.apple.com/app-store/parental-gates/



-- and since a Fraction Calculator has a broad appeal to children we listed
it in the kids section.



Currently if Voiceover is on you can perform a three finger swipe on the
parental gate to dismiss it.



I will log your concerns as a bug and maybe we can come up with a better
alternative.



palasoftware





From: supp...@palasoftware.com [mailto:supp...@palasoftware.com]
Sent: Thursday, May 15, 2014 9:06 AM
To: Richard Turner
Subject: Re: Fraction calculator



Hi Richard



We have made an adjustment to the next version (1.0.2) that removes the
parental gate when VoiceOver is on. -- We will see if Apple approves this.



palasoftware





-- 
The following information is important for all members of the viphone list. 
All new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list 
can be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an 
email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the viphone list.
All new members to the this list are moderated by default. If you have any
questions or concerns about the running of this list, or if you feel that a
member's post is inappropriate, please contact the owners or moderators
directly rather than posting on the list itself. The archives for this list
can be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
--- 
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/viphone@googlegroups.com/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to