Steve,

 

If as Crystal said her phone sat there with the screen locked the brightness
would make no difference. When the screen is locked any backlighting is
turned off.

 

Regards,

Sieghard

 

 

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Steve
Sent: Sunday, May 25, 2014 3:21 PM
To: viphone@googlegroups.com
Subject: Re: factory reset anyone?

 

What is your screen brightness set at?  Try putting it at 10% or so and see
if that makes any difference.

 

----- Original Message ----- 

From: Crystal French <mailto:rainc...@clearwire.net>  

To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>  

Sent: Sunday, May 25, 2014 4:55 PM

Subject: factory reset anyone?

 

Hi,

I just called about my iphone 5s and battery drain issue.

 

Yesterday afternoon I charged my phone.  It was up to 100%.  

 

As of right now, it is at 34%.

 

It has been sitting on the desk, locked screen on, and no activity.

 

Everything that could be turned off was turned off.

 

It seems I have two options.

 

I can get someone to drive me to Austin, which is not convenient, and go to
an Apple store and ask for an extended battery test.

 

Or, I can do a factory reset to see if that clears up the issue.  I am using
7.1.1.

 

If I decided to try the factory reset, are there any pit falls I need to
know about?

 

At least, my iphone is still under warranty.

 

Crystal 

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