Hey all, Last week, I wrote to Pandora Support about problems with reading the station list in Pandora. Frankly, I didn't expect to hear back from anybody but I found the following in my inbox this morning and am passing it along. Although version 5.5 fixes the problem where VO doesn't tell you the station name unless hints are turned on, there is a problem with flicking through the list; when doing so, you're apt to lose focus and get bounced down to one of the tabs at the bottom of the screen. Also, you may find that the list scrolls to the bottom where there are recommendations displayed, which is annoying, too. I wrote to Melina about the loss of focus issue and will see what happens. If I hear back from her, I'll let you know.
Here's what she had to say. Tom . ----- Original Message ----- From: 'Melina | Pandora' To: lang...@gmail.com Sent: Sunday, August 17, 2014 9:18 AM Subject: Re: Problem with VoiceOver reading of station list __________________________________ Melina | Pandora AUG 17, 2014 | 09:18AM PDT Hi Tom, Thanks for writing in and for all the feedback. Our latest version of the Pandora app for iPhone should have resolved some of the issues that listeners have been experiencing with VoiceOver. First I recommend rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again. Then try uninstalling and reinstalling as follows: Hold down the Pandora icon on the desktop until all the icons start 'shaking.' Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on the device. Note: Downloading any Application on your devices requires an iTunes Store account. It’s possible you set up this iTunes account with a different email and password than your Pandora account. Also, please be aware that you will need to be running iOS 4.3.3 or higher to be able to reinstall Pandora from the App Store. Let me know how it goes. Best, Melina | Pandora Listener Advocate PANDORA® internet radio Need help? http://help.pandora.com Was my reply helpful? Problem with VoiceOver reading of station list AUG 15, 2014 | 07:19AM PDT Original message Hello. VoiceOver (which is built into IOS) allows blind users like me to navigate the screen and hear screen elements spoken aloud, enabling easy identification and selection. When attempting to identify station names and make a selection, Pandora doesn't allow VoiceOver to properly identify and speak station names unless VoiceOver hints are turned on. Without hints turned on, VoiceOver just says "station name, station name, station name" et cetera when I move my finger up and down or flicking through the station list. When hints are turned on, I'll hear VoiceOver say things like "station name: double tapping opens Robin Williams Radio" or "station name: double tapping opens Monty Python Radio" et cetera et cetera. This makes station selection time consuming and cumbersome at best. Can this problem be fixed, and if so, when? We blind users would certainly appreciate your attention to this problem, preferably sooner rather than later. Also, when developing updates, please ensure that they're properly tested with VoiceOver. We'd appreciate that, too. Thanks in advance for your prompt attention and consideration. Best regards, Tom Lange. [[18c3595f24a471e57562d75927df4d2c2f6bba06-278355550]] -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
