You are an international treasure! Worked like a charm.
Many thanks again and again. Keith From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Tuesday, September 23, 2014 12:58 AM To: viphone@googlegroups.com Subject: RE: transferring from iPhone to iTunes library Hi Keith, You are talking about iTunes on the computer, correct? Yes, unfortunately the Help/About screen is not accessible. However, Jaws has a neat hot key for checking the version of any program you are running. It is Jaws Key+Control+V (V as in Version). Do it once and it's read out, do it twice quickly and you get the information in the virtual viewer where you can review it which can be useful in the case of a long version number or if you want to copy it and paste it elsewhere. The most current Windows version of iTunes is 11.4.0.18. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Kramlinger, Keith G., M.D. Sent: Monday, September 22, 2014 7:30 PM To: 'viphone@googlegroups.com' Subject: RE: transferring from iPhone to iTunes library Hi Sieghard, I just updated itunes tonight. I'm pretty sure it was successful, but I want to confirm. When I go to Help About I get a screen that says About iTunes, but I can't get JAWS to read anything. Any pointers on confirming what version of iTunes I'm actually running? Thanks in advance. Keith From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel Sent: Monday, September 22, 2014 9:07 PM To: viphone@googlegroups.com Subject: RE: transferring from iPhone to iTunes library Hi Charles, Have you updated iTunes to the latest version? I used to get this, but not any more. From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Charles Rivard Sent: Monday, September 22, 2014 6:35 PM To: visually impaired phone group Subject: transferring from iPhone to iTunes library When trying to do a full encrypted backup of my iPhone 5 using iOS8, I get a message saying that there are purchases on my iPhone that have not been transferred to my iTunes library. I hit the space bar on "yes" when asked if I want to transfer these items before backing up, and get the tone that indicates that the process has finished. I try to back up again and get the same message. Any thoughts? --- Be positive! When it comes to being defeated, if you think you're finished, you! really! are! finished! -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. 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